At a Glance
- Tasks: As a Housekeeper, you'll clean rooms and public areas to high standards.
- Company: Join The Inn Collection Group, a multi-award-winning hospitality company in stunning locations.
- Benefits: Enjoy paid breaks, 50% off food, and special discounts for you and your loved ones.
- Other info: Flexible hours make it perfect for balancing studies or family commitments.
- Why this job: Be part of a friendly team that values respect and customer focus while making guests happy.
- Qualifications: No prior experience needed; just bring your passion for cleanliness and reliability.
Join to apply for the Housekeeper role at The Inn Collection Group. What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. The Seaton Lane Inn, full of style and quirky charm, is perfectly situated in a spot that attracts both locals and visitors alike. With its inviting atmosphere and comfortable boutique-style accommodation, it’s a great spot to relax, enjoy a drink, and take in the surrounding community and vibrant energy.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn.
Housekeeper in North East employer: The Inn Collection Group
The Inn Collection Group is an exceptional employer, offering a vibrant work culture where culinary creativity thrives. As the Head Chef at The Ullswater Inn, you will benefit from a supportive environment that prioritises work-life balance and provides ample opportunities for professional growth within a team celebrated as the Best Pub Employer. Join us in the stunning Lake District, where your culinary leadership will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in North East
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. During your interactions, whether in person or online, demonstrate how you embody these values in your work ethic and approach to hospitality.
✨Tip Number 2
Highlight your attention to detail and ability to work under pressure. Share specific examples from previous roles where you maintained high standards of cleanliness and organisation, as this is crucial for a Housekeeper role.
✨Tip Number 3
Network with current or former employees of The Inn Collection Group. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss how you manage your time effectively, especially when handling multiple tasks. Being able to demonstrate your organisational skills will show that you're ready to contribute positively to the housekeeping team.
We think you need these skills to ace Housekeeper in North East
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Housekeeper position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of The Inn Collection Group that appeal to you, such as their commitment to exceptional hospitality and creating memorable guest experiences.
Highlight Relevant Experience:In your CV, emphasise any previous housekeeping or customer service experience. Use bullet points to clearly outline your responsibilities and achievements in past roles, focusing on your attention to detail and ability to work under pressure.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for a Housekeeper role.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your experience in maintaining cleanliness and organisation. Share specific examples of how you've ensured high standards in previous roles.
✨Demonstrate Your Team Spirit
The Inn Collection Group values collaboration. Be prepared to discuss how you work well in a team environment. Mention any past experiences where you contributed to a positive atmosphere or helped colleagues achieve their goals.
✨Emphasise Your Customer Focus
Since the role involves exceeding guest expectations, showcase your customer service skills. Talk about times when you went above and beyond for guests or clients, ensuring they had a memorable experience.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and unexpected situations. Think of scenarios where you had to manage tight deadlines or resolve issues quickly, and be ready to explain your thought process and actions.
