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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food, and a £1 stay at our Inns.
- Other info: Opportunities for career growth and a chance to make a real impact.
- Why this job: Make people happy while working in beautiful locations with a supportive team.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations.
You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn. This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager in Knaresborough employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Knaresborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you’re a great fit for their team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share personal stories about your experiences in the industry. Whether it’s a memorable guest interaction or a successful team project, let them see your enthusiasm for making people happy.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows your genuine interest and helps you determine if this is the right place for you. Plus, it makes for a more engaging conversation!
We think you need these skills to ace Assistant Manager in Knaresborough
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your love for the hospitality industry shine through! Share experiences that highlight your customer service skills and how you’ve made guests feel welcome in previous roles.
Be Authentic and Honest: We value honesty and warmth, so don’t be afraid to show your true self in your application. Share your personal journey and what makes you a great fit for our team at The Inn Collection Group.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Assistant Manager. Highlight relevant skills and experiences that align with our core values and the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Inn Collection Group
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Hospitality Experience
As an Assistant Manager, your background in food and hospitality is crucial. Be ready to share specific examples from your previous roles where you’ve led a team or improved customer service. Highlight any achievements that demonstrate your ability to create a welcoming atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations in a busy pub environment. Think about times when you had to manage conflicts, motivate your team, or ensure customer satisfaction. Practising these scenarios can help you respond confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Lead-Inn development program or how the team fosters a positive atmosphere. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.