At a Glance
- Tasks: Lead the housekeeping team, ensuring cleanliness and guest satisfaction in a vibrant pub environment.
- Company: Join an award-winning pub group known for exceptional hospitality and a supportive culture.
- Benefits: Enjoy paid breaks, discounts on food and stays, and a birthday holiday.
- Other info: Opportunities for personal growth and a chance to work in stunning coastal locations.
- Why this job: Be part of a team that values respect, warmth, and making people happy.
- Qualifications: Strong communication skills and a passion for cleanliness are essential.
The predicted salary is between 24000 - 33600 £ per year.
About the Employer
The Inn Collection Group is a multi‑award‑winning pubs‑with‑rooms company located across the North of England and Wales.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; paid breaks are on us.
- Enjoy 50% off food at any of our inns.
- Relax with a stay at any of our inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always there with our Employee Assistance Programme.
- Tronc (tips).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Role Overview
You’ll Fit Right Inn: As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail‑oriented approach. You’ll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests.
Responsibilities
- Clean rooms to our high standards and ensure public areas are clean and welcoming.
- Promptly report maintenance issues and follow safety guidelines.
- Work closely with the team to create memorable visits.
- Manage stocks of linen, towels, and room supplies.
- Train new and existing team members.
- Provide updates to the General Manager to ensure seamless operations and exceptional guest experiences.
Qualifications
- Strong communication skills.
- A passion for cleanliness.
- Thrives in a supportive team environment.
Housekeeping Supervisor in North Shields employer: The Inn Collection Group
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits such as extra paid holidays for birthdays, extensive employee support, and opportunities for personal growth through our Lead-Inn development programme, we ensure our team members feel valued and empowered. Located in the stunning coastal town of Tynemouth, you will enjoy breathtaking views and a dynamic environment while contributing to a multi-award-winning team recognised for excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in North Shields
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the Inn Collection Group.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housekeeping Supervisor in North Shields
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about hospitality.
Tailor Your Application:Make sure to tailor your application to the Housekeeping Supervisor role. Highlight your relevant experience and skills that align with our values of respect, warmth, and customer focus. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Inn Collection Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of the Inn Collection Group. They prioritise respect, customer focus, warmth, and honesty. Be ready to share how you embody these values in your previous roles, as this will show that you align with their mission of Making People Happy.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Prepare examples from your past experiences where your keen eye for cleanliness and organisation made a difference. Whether it’s maintaining high standards in room cleanliness or ensuring public areas are welcoming, be specific about how you’ve excelled in these areas.
✨Demonstrate Team Leadership Skills
You’ll be working closely with a team, so it’s important to highlight your leadership abilities. Think of instances where you’ve trained new staff or managed a team effectively. Discuss how you foster a supportive environment and how you handle challenges, especially under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, or the company culture. This not only shows your interest but also helps you gauge if this is the right fit for you. Ask about their Lead-Inn development program or how they celebrate team successes!
