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- Tasks: Keep our charming inn spotless and welcoming for guests.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our inns.
- Why this job: Be part of a friendly team in a stunning location while making guests happy.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
- Other info: Flexible hours and colleague accommodation available for a great work-life balance.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Tronc (…that’s tips to me and you)
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn
This role comes with the added benefit of colleague accommodation – click the link to learn more https://careers.inncollectiongroup.com/live-inn
*Age-related pay rates apply for Under 21s.*
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Housekeeper - Live In employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Live In
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show how you align with their mission of Making People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your attention to detail and how you handle pressure—key traits for a Housekeeper!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being able to show your personality. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Housekeeper - Live In
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Tailor Your Application: Make sure to tailor your application to the Housekeeper role. Highlight your attention to detail and any relevant experience you have. We love seeing how your skills align with our values of warmth and customer focus!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team at The Swan.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our award-winning team.
How to prepare for a job interview at The Inn Collection Group
✨Know the Company
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect and customer focus, and think about how your own values align with theirs. This will help you demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past experiences where you went above and beyond to ensure cleanliness and guest satisfaction. Be ready to discuss how you manage your time effectively while maintaining high standards, as this will show you can handle the pressures of the role.
✨Emphasise Teamwork
Housekeeping is all about collaboration. Think of instances where you've worked well in a team, especially in high-pressure situations. Highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the interviewers who value a positive work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as inquiries about their training programmes or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.