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- Tasks: Keep our rooms and public areas spotless while ensuring guests have a memorable stay.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations across the North of England and Wales.
- Benefits: Enjoy perks like paid breaks, 50% off food, and £1 stays during off-peak months.
- Why this job: Be part of a friendly team that values respect and customer focus in a beautiful setting.
- Qualifications: No specific experience needed, just a passion for cleanliness and a positive attitude.
- Other info: Flexible hours to fit your lifestyle and age-related pay rates for under 21s.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Ambleside Inn is set against a backdrop of breath-taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature\’s tranquillity and with easy access to some of the area\’s most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn
*Age-related pay rates apply for Under 21s.*
Housekeeper employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the core values of The Inn Collection Group, such as respect and customer focus. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your work ethic.
✨Tip Number 2
Showcase your attention to detail by discussing specific examples of how you've maintained cleanliness and organisation in previous roles. This will highlight your suitability for the Housekeeper position.
✨Tip Number 3
Research the Ambleside Inn and its surroundings. Being knowledgeable about the location and its attractions can help you connect with the team and show your enthusiasm for working in such a beautiful area.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain a positive attitude in challenging situations. This is crucial for a role that requires collaboration and efficiency within a busy environment.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for a Housekeeper at The Inn Collection Group. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for cleanliness and hospitality. Share specific examples of how you've exceeded guest expectations in previous roles, and demonstrate your attention to detail and ability to work under pressure.
Highlight Relevant Experience: Make sure to include any relevant experience in housekeeping or similar roles. Use bullet points to clearly outline your duties and achievements, focusing on your ability to maintain high standards and contribute to a positive work environment.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Housekeeping role.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest satisfaction. Share specific examples from your past experiences where your keen eye for detail improved a guest's stay.
✨Demonstrate Your Team Spirit
The role requires collaboration with other team members. Be prepared to discuss how you work well in a team environment. Share stories that showcase your ability to support colleagues and contribute to a positive atmosphere, which aligns with the company's core values.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a difficult guest or managing time effectively during busy periods. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and calmness under pressure.
✨Express Your Passion for Cleanliness
Let your enthusiasm for maintaining high standards of cleanliness shine through. Talk about why you take pride in creating comfortable spaces and how this passion drives you to exceed guest expectations. This will resonate well with the interviewers who value a commitment to exceptional hospitality.
