At a Glance
- Tasks: Keep our Inns sparkling clean and ensure guest comfort every day.
- Company: Join The Inn Collection Group, a top-rated hospitality company in beautiful locations.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Flexible hours to fit around your studies or family commitments.
- Why this job: Be part of an award-winning team that values respect and customer happiness.
- Qualifications: Looking for friendly, detail-oriented individuals who thrive under pressure.
Join to apply for the Housekeeper role at The Inn Collection Group.
About Us
The Inn Collection Group is a multi-award-winning pubs with rooms company located in outstanding destinations across the North of England and Wales. We deliver exceptional hospitality, guided by core values of respect, customer focus, warmth, and honesty, with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with our Lead-Inn development program.
- Enjoy paid breaks to rest and recharge.
- 50% off food at any of our Inns.
- Stay at any of our Inns during January, February, and March for just Β£1.
- Receive 1/3 off room bookings all year round.
- Get Β£50 on same-day bookings for spontaneous trips.
- Loved ones can enjoy 15% off bed and breakfast.
- Access 24/7 confidential support via our Employee Assistance Programme.
- Earn tips through Tronc.
- Contribute to our Give-inn back scheme.
- Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.
Location
Perfectly situated in York's vibrant city center, near major attractions like the Shambles, Jorvik Viking Centre, and the National Railway Museum. A great base for exploring York.
Role Overview
As a Housekeeper, you'll be responsible for maintaining high standards of cleanliness and guest comfort. You'll work collaboratively within the housekeeping team, responding promptly to guest needs, cleaning rooms and public areas, reporting maintenance issues, and managing supplies effectively.
Ideal candidates are friendly, detail-oriented, calm under pressure, reliable, and passionate about cleanliness. This role offers flexibility to balance family commitments.
Housekeeper employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housekeeper
β¨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your work ethic and approach to hospitality.
β¨Tip Number 2
Highlight your attention to detail and ability to work under pressure. Consider sharing specific examples from previous roles where you maintained high standards of cleanliness or handled challenging situations effectively, as this will resonate well with the hiring team.
β¨Tip Number 3
Engage with current employees or alumni from The Inn Collection Group on social media platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out during the hiring process.
β¨Tip Number 4
Make sure to showcase your flexibility and willingness to adapt to different schedules. Since the role offers part-time hours, emphasising your availability and commitment to balancing work with personal life can make you a more attractive candidate.
We think you need these skills to ace Housekeeper
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeper position at The Inn Collection Group. Understand the responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or similar roles. Emphasise your attention to detail, reliability, and any customer service skills that align with their core values of respect and warmth.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for cleanliness and hospitality. Mention why you want to work for The Inn Collection Group specifically and how you can contribute to making guests happy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for a Housekeeper role.
How to prepare for a job interview at The Inn Collection Group
β¨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest comfort. Share specific examples from past experiences where your keen eye helped improve standards.
β¨Demonstrate Your Team Spirit
The role requires collaboration with the housekeeping team. Be prepared to discuss how you work well with others, handle conflicts, and contribute positively to a team environment. Mention any previous teamwork experiences that showcase your reliability and friendliness.
β¨Express Your Passion for Hospitality
The Inn Collection Group values warmth and customer focus. Convey your enthusiasm for the hospitality industry and your commitment to making guests happy. Share stories that illustrate your passion for cleanliness and guest satisfaction.
β¨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a difficult guest or managing time effectively during busy periods. Think through potential scenarios and prepare thoughtful responses that demonstrate your problem-solving skills and calmness under pressure.