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- Tasks: Keep our rooms and public areas spotless while ensuring guests have a memorable stay.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations across the North of England and Wales.
- Benefits: Enjoy perks like paid breaks, 50% off food, and £1 stays during off-peak months.
- Why this job: Be part of a friendly team that values respect and warmth, making every guest's experience special.
- Qualifications: We're looking for reliable individuals with a passion for cleanliness and attention to detail.
- Other info: Flexible hours available to help you balance work and personal commitments.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Dating back to the 15th century, The Bull’s Head Inn is a Grade II listed building that has preserved the character it’s gained over 550 years. Located in the heart of Beaumaris, just a stone's throw from the World Heritage site Beaumaris Castle, the inn is within easy reach of local attractions, including the beach and boat cruises to Puffin Island.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles.
Housekeeper employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating an understanding of these values during your interactions can show that you align with their mission of making people happy.
✨Tip Number 2
Highlight any previous experience in hospitality or housekeeping roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain high standards of cleanliness. Think of specific examples from past experiences where you exceeded guest expectations or resolved issues promptly.
✨Tip Number 4
Visit the location if possible, or research the area around The Bull’s Head Inn. Being knowledgeable about the local attractions and the inn's history can help you connect with the team and demonstrate your enthusiasm for the role.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Inn Collection Group is looking for in a Housekeeper. Pay attention to the qualities they value, such as being friendly, detail-oriented, and able to work under pressure.
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to work collaboratively, and any previous experience in hospitality to align with their core values.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for cleanliness and hospitality. Mention specific examples of how you've exceeded guest expectations in the past and how you can contribute to creating memorable visits for guests at The Inn Collection Group.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are crucial for a Housekeeping role.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your experience in maintaining high cleanliness standards and how you ensure every corner is spotless. Share specific examples of how you've gone above and beyond in previous roles.
✨Demonstrate Your Team Spirit
The Inn Collection Group values collaboration. Be prepared to discuss how you work well within a team, perhaps by sharing a story about a time you helped a colleague or contributed to a positive work environment. This will show that you can fit right in with their culture.
✨Emphasise Your Customer Focus
Since the role involves creating memorable experiences for guests, express your commitment to customer satisfaction. Talk about how you handle guest requests or complaints, and provide examples of how you've exceeded guest expectations in the past.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the housekeeping team's processes, the training provided, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
