The Inn Collection Group is seeking a Central Reservations Agent to join our busy team. You will handle new bookings, amendments, and post-stay feedback, acting as the first contact for guests and ensuring every interaction is friendly, accurate and efficient.
You will respond via telephone, email, and other channels, maintain guest records in our reservation system, and collaborate with inn teams to deliver exceptional service.
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Guest Experience & Reservations Specialist employer: The Inn Collection Group
The Wordsworth Inn offers a vibrant work culture where every team member plays a crucial role in creating a memorable guest experience. Located in the picturesque Grasmere, employees benefit from a supportive environment that encourages personal and professional growth, alongside competitive remuneration and unique opportunities to be part of an exciting new venture in hospitality.
