What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi‑award‑winning pubs‑with‑rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.
The Ullswater Inn boasts a prime location on the southern shore of Ullswater, with breathtaking views of the iconic Helvellyn and surrounded by the serenity of the Lake District.
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, you play a key role in creating a lively and enjoyable atmosphere.
Responsibilities
- Greet guests warmly upon arrival.
- Take orders accurately and serve food and drinks.
- Recommend drinks from our selection.
- Maintain a clean and welcoming front‑of‑house area.
- Assist in ensuring guests have a memorable experience.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Paid Breaks to rest and recharge.
- 50% off food at any of our Inns.
- Stay at any of our Inns during January, February, and March for just £1.
- 1/3 off room bookings all year round.
- £50 on same‑day bookings for spontaneous trips.
- 15% off bed and breakfast for loved ones.
- 24/7 confidential support via the Employee Assistance Programme.
- Contribute through the Give‑inn back scheme.
- Recognised as Best Pub Employer at the Publican Awards.
Age‑related pay rates apply for Under 21s.
