At a Glance
- Tasks: Welcome guests, take orders, and create unforgettable dining experiences.
- Company: Join an award-winning pub known for its fantastic team culture.
- Benefits: Enjoy paid time off for birthdays and discounts on food and rooms.
- Other info: Great opportunity to grow in a vibrant hospitality environment.
- Why this job: Be part of a celebrated team recognised as the Best Pub Employer.
- Qualifications: Passion for customer service and a positive attitude required.
The predicted salary is between 20000 - 25000 £ per year.
The Inn Collection Group is seeking enthusiastic Front of House team members to join their award-winning establishment in York and North Yorkshire. In this role, you will welcome guests warmly, take their orders, and ensure a memorable dining experience.
Ideal candidates will possess a passion for customer service and a positive attitude. The company offers various perks, including paid time off for birthdays and discounts on food and room bookings.
Join a team recognized as the Best Pub Employer at the Publican Awards.
Front of House Pro at Award-Winning Pub & Rooms employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Pro at Award-Winning Pub & Rooms
✨Tip Number 1
Get to know the company! Research The Inn Collection Group and their values. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely cares about their mission and what they stand for.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in a Front of House role. Make sure you look smart and presentable when you arrive for your interview. It shows you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for customer service!
We think you need these skills to ace Front of House Pro at Award-Winning Pub & Rooms
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone above and beyond to make someone’s day better – it’ll show us you’re the right fit for our award-winning team!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. A positive attitude and a friendly tone can make all the difference, so keep it light and engaging.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House role. Mention specific aspects of the job description that excite you and how you can contribute to creating memorable dining experiences.
Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s super easy, and we’ll be able to review your application quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The Inn Collection Group
✨Show Your Enthusiasm
When you walk into the interview, let your passion for customer service shine through. Smile, make eye contact, and express genuine excitement about the opportunity to work at an award-winning pub. This role is all about creating memorable experiences for guests, so showing that you care will set you apart.
✨Know the Venue
Do a bit of homework on The Inn Collection Group and their establishments. Familiarise yourself with their menu, the atmosphere they promote, and any recent awards or recognitions they've received. This knowledge will not only impress your interviewers but also help you articulate why you want to be part of their team.
✨Prepare for Role-Play Scenarios
Expect to engage in some role-play during your interview, as they may want to see how you handle guest interactions. Practice common scenarios, like dealing with a difficult customer or taking orders efficiently. This will help you feel more confident and demonstrate your ability to provide excellent service under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like, or how they celebrate staff achievements. This shows that you're genuinely interested in the role and helps you determine if it's the right fit for you.