At a Glance
- Tasks: Welcome guests, take orders, and create memorable experiences in a lively environment.
- Company: Join an award-winning team at The Pheasant Inn, a historic coaching inn.
- Benefits: Enjoy paid breaks, 50% off food, and £1 stays during winter months.
- Other info: Explore beautiful locations with discounts and enjoy 24/7 support through our Employee Assistance Programme.
- Why this job: Be the friendly face that makes every guest's visit special and enjoyable.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced setting.
The predicted salary is between 28000 - 29000 £ per year.
How we say thank you! Celebrate your birthday with an extra paid holiday. Build your future with support from our Lead-Inn development program. Take the time you need to rest and recharge; Paid Breaks are on us. Enjoy 50% off food at any of our Inns. Relax with a stay at any of our Inns during January, February, and March for just £1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. Experience a spontaneous trip away with £50 on same day bookings. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! 24/7 confidential support is always there when you need it with our Employee Assistance Programme. Tronc (that’s tips to me and you). Contribute to a company that gives back through our Give-inn back scheme. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Pheasant Inn, a beautifully refurbished 17th-century coaching inn, offers the perfect base for exploring the Lake District. With fantastic food, drink, and quirky accommodation, it provides a true taste of the best Cumbria has to offer. The recent restoration has breathed new life into this historic inn while preserving its rich heritage.
You’ll Fit Right Inn. As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work! If you thrive in a fast-paced environment, have a passion for customer service and are committed to delivering exceptional experiences we think you’ll fit right inn.
Age-related pay rates apply for Under 21s.
Front of House Seasonal Team Member in Cockermouth employer: The Inn Collection Group
Join our award-winning team at The Pheasant Inn, where we celebrate your contributions with unique benefits like an extra paid holiday for your birthday and generous discounts on food and accommodation. Our supportive work culture fosters personal growth through the Lead-Inn development programme, while our stunning Lake District location offers a beautiful backdrop for your career in hospitality. With a focus on employee well-being and a commitment to giving back, you'll find meaningful and rewarding employment in a vibrant and friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Seasonal Team Member in Cockermouth
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like The Inn Collection Group are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Front of House Seasonal Team Member in Cockermouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at The Inn Collection Group.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with The Inn Collection Group. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at The Inn Collection Group
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
