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- Tasks: Keep our rooms and public areas spotless, ensuring guests have a memorable stay.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Why this job: Be part of a friendly team that values cleanliness and guest satisfaction.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
- Other info: Flexible hours to help you balance work and life commitments.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Next to the spectacular Swallow Falls on the Afon Llugwy, The Swallow Falls Inn, set to open in February 2025, offers the perfect base for exploring Snowdonia National Park. Located just two miles from Betws-y-Coed, this charming inn is surrounded by Gwydyr Forest and boasts 38 bedrooms and a 34-pitch campsite with glamping pods. With natural beauty, history, and adventure right on the doorstep, it’s an ideal spot to experience the majesty of the area.
You’ll Fit Right Inn. At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
Housekeeper in Betws-y-Coed employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Betws-y-Coed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show them that you’re not just another candidate, but someone who genuinely cares about their mission of Making People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Housekeeper align with their high standards and how you can contribute to a positive atmosphere. Confidence is key!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your attention to detail, which is super important in housekeeping. Plus, it’ll help you feel more confident when you walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Housekeeper in Betws-y-Coed
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about cleanliness and hospitality.
Tailor Your Application: Make sure to tailor your application to the Housekeeper role. Highlight your attention to detail and any relevant experience you have in housekeeping or customer service. We love seeing how your skills align with our values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what really matters—your skills, experiences, and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick—just a few clicks and you’re done!
How to prepare for a job interview at The Inn Collection Group
✨Know Your Stuff
Before the interview, make sure you understand what makes a great pub experience. Familiarise yourself with The Inn Collection Group's values and how they prioritise customer satisfaction. This will help you align your answers with their expectations.
✨Show Your Personality
As a Housekeeper, being friendly and approachable is key. During the interview, let your personality shine through. Share anecdotes that highlight your attention to detail and how you handle pressure while maintaining a positive attitude.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values. For example, ask about how the housekeeping team collaborates to maintain high standards.
✨Demonstrate Your Passion for Cleanliness
Be ready to discuss your approach to cleanliness and organisation. Share specific examples of how you've maintained high standards in previous roles. This will reassure them that you take pride in creating comfortable spaces for guests.
