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- Tasks: Support the General Manager in daily operations and lead a welcoming team.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food, and £1 stays during off-peak months.
- Why this job: Be part of a team that values respect, warmth, and making people happy.
- Qualifications: Strong background in food and hospitality with a passion for customer service.
- Other info: Experience stunning coastal views and explore beautiful locations while you work.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. Situated overlooking the harbour in the charming fishing village of Seahouses, it offers stunning views and an unbeatable coastal setting. With plenty to explore, including boat trips to the Farne Islands, scenic beach walks, and more, it’s the perfect base to immerse yourself in the beauty of the area.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn...
Assistant Manager - Live In employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Live In
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's ethos.
✨Tip Number 2
Engage with current employees or alumni from The Inn Collection Group on platforms like LinkedIn. Ask them about their experiences and insights into the company culture, which can help you tailor your approach and show genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to manage a team in a fast-paced environment. Highlighting your hands-on approach will resonate well with the expectations for the Assistant Manager role.
✨Tip Number 4
Take the time to visit one of The Inn Collection Group's locations if possible. Experiencing the atmosphere firsthand can provide valuable insights and allow you to speak authentically about what makes their pubs special during your discussions.
We think you need these skills to ace Assistant Manager - Live In
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Inn Collection Group's core values of respect, customer focus, warmth, and honesty. Reflect these values in your application to show that you align with their mission of Making People Happy.
Tailor Your CV: Highlight your relevant experience in food and hospitality, focusing on leadership roles and customer service achievements. Use specific examples that demonstrate your ability to manage operations and inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to create a welcoming environment. Mention how your skills and experiences make you a perfect fit for the Assistant Manager role.
Prepare for Potential Questions: Think about common interview questions related to team management, customer service, and operational challenges. Prepare thoughtful responses that showcase your problem-solving abilities and leadership style.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the company's core value of making people happy.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to foster a positive atmosphere and lead by example.
✨Know the Company Values
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Be ready to discuss how you embody these values in your work and how they resonate with your personal philosophy.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face in the role and how you would handle them, especially regarding team management and customer service.
