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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations.
- Benefits: Enjoy perks like paid breaks, discounts on food, and £1 stays during off-peak months.
- Why this job: Be part of a vibrant team that values respect, warmth, and making people happy.
- Qualifications: Experience in food and hospitality with a passion for customer service is essential.
- Other info: Opportunity to grow through our Lead-Inn development programme and contribute to community initiatives.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn...
Assistant Manager employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can show that you align with their mission of making people happy.
✨Tip Number 2
Engage with current employees or alumni from the company on platforms like LinkedIn. This can provide you with insider knowledge about the work culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience in hospitality that showcase your leadership skills and ability to manage operations effectively. Tailoring your stories to reflect the fast-paced environment of a pub will resonate well with the hiring team.
✨Tip Number 4
Visit one of The Inn Collection Group's pubs if possible. This not only gives you a feel for the atmosphere but also provides a great talking point in your interview, showing your genuine interest in the role and the company.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Inn Collection Group's values and culture. Highlight how your personal values align with their focus on respect, customer service, warmth, and honesty in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality and food service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've created welcoming environments or improved team dynamics in previous roles, and express your enthusiasm for the Assistant Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the company's core value of making people happy.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to create a positive atmosphere and foster collaboration among staff.
✨Know the Company Values
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Be ready to discuss how you embody these values in your work and how they resonate with your personal philosophy.
✨Prepare for Operational Questions
Expect questions about managing daily operations, handling stock, and liaising with chefs and suppliers. Brush up on your knowledge of operational tasks and be prepared to discuss how you would handle various scenarios in a busy pub environment.
