At a Glance
- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Opportunities for career growth and a supportive team culture.
- Why this job: Make a real impact in a vibrant, welcoming environment surrounded by natural beauty.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Assistant Manager role at The Inn Collection Group. What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc – that’s tips to me and you.
- Contribute to a company that gives back through our Give‑inn Back scheme.
Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards. Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day‑to‑day operations. You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast‑paced environment to conducting administrative tasks, liaising with chefs, management, and suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn… This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager employer: The Inn Collection Group
The Inn Collection Group is an exceptional employer that fosters a vibrant and supportive work culture, perfect for culinary professionals looking to thrive in a dynamic coastal setting. With a focus on employee growth and development, we offer opportunities for creativity and innovation in the kitchen, alongside competitive benefits and a commitment to quality that ensures our team members feel valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into The Inn Collection Group's values and culture. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and leadership.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate that you truly care about making people happy, just like ICG does.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows your interest and helps you gauge if the Inn is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made guests feel welcome in previous roles.
Tailor Your Application:Make sure to customise your application for the Assistant Manager role. Use keywords from the job description, like 'team leadership' and 'daily operations', to show we’re on the same page about what’s important for this position.
Be Authentic:We value honesty and warmth, so don’t be afraid to let your personality come through in your writing. Share anecdotes that reflect your character and how you embody our core values—this will help us see if you’d fit right inn!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s straightforward and ensures your application lands in the right hands. Plus, we can’t wait to hear from you!
How to prepare for a job interview at The Inn Collection Group
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values like respect, warmth, and customer focus. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Hospitality Experience
As an Assistant Manager, your background in food and hospitality is crucial. Be ready to share specific examples from your past roles where you’ve led a team or improved customer service. Highlight any hands-on experiences that demonstrate your ability to thrive in a fast-paced environment.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, daily operations, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
✨Emphasise Team Leadership Skills
Since you'll be leading a team, it’s important to convey your leadership style. Share examples of how you've motivated and inspired others in previous roles. Discuss how you foster a positive atmosphere and handle challenges, as this aligns with their goal of making people happy.
