Overview
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy. A silver award-winner in the North East England Tourism Awards, The Hog’s Head Inn in Alnwick takes its name from the tavern in the Harry Potter books and films. Located just a few minutes’ drive from Alnwick Castle, which featured as Hogwarts in the first two films, the inn is ideally positioned near The Alnwick Garden, Alnmouth, and the stunning Northumberland National Park, offering a wealth of attractions and natural beauty right on the doorstep.
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.
Responsibilities
- Clean rooms to high standards, ensuring public areas are clean and welcoming.
- Promptly report maintenance issues.
- Follow safety guidelines and contribute to creating memorable visits for guests.
- Manage stocks of linen, towels, and room supplies effectively.
- Work collaboratively with the housekeeping team to support a positive and efficient work environment.
Requirements
- Reliable with a passion for cleanliness.
- Detail-oriented and able to remain calm under pressure.
- Ability to respond promptly to guest needs and exceed expectations.
- Team player who contributes to a positive work environment.
- Experience in housekeeping or similar hospitality roles is advantageous but not required.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
- Age-related pay rates apply for Under 21s.
Housekeeper in Alnwick employer: The Inn Collection Group
The Inn Collection Group is an exceptional employer, offering a vibrant work culture where culinary creativity thrives. As the Head Chef at The Ullswater Inn, you will benefit from a supportive environment that prioritises work-life balance and provides ample opportunities for professional growth within a team celebrated as the Best Pub Employer. Join us in the stunning Lake District, where your culinary leadership will be valued and rewarded.
