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- Tasks: Lead a vibrant team to deliver exceptional guest experiences in a fast-paced pub environment.
- Company: Join The Inn Collection Group, an award-winning company known for its outstanding hospitality.
- Benefits: Enjoy perks like paid breaks, 50% off food, and £1 stays during off-peak months.
- Why this job: Be part of a supportive culture that values growth, teamwork, and making people happy.
- Qualifications: Passion for food and hospitality, leadership skills, and ability to thrive under pressure.
- Other info: Optional colleague accommodation available; explore beautiful locations while working.
The predicted salary is between 36000 - 60000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty.
You’ll Fit Right Inn
As General Manager, you’ll bring your enthusiasm and expertise in food and hospitality to lead the team and ensure every guest feels truly cared for. Working in a fast-paced environment, you’ll need to stay calm under pressure, juggling multiple priorities while maintaining a clear focus on exceptional guest experiences and the commercial success of the business. You’ll work closely with your Operations Manager, managing the senior team of assistant managers, head chef, and head housekeeper, while embodying our ICG values.
In this role, you will be accountable for the planning, budgeting, and cost control in line with agreed budgets, building and nurturing the team to meet our high standards. You’ll thrive in a dynamic setting, ensuring that guest satisfaction levels are met even during the busiest times. Guests should always receive the best possible experience from both yourself and your team. This includes reviewing and implementing business procedures, overseeing financial budgets, and taking care of company expenditures and bills. Your understanding of P&L accounts and labour planning will be key to driving success.
Leading by example, you’ll inspire and motivate the team, creating a supportive and inclusive environment where everyone thrives. From hiring and training to mentoring employees, you’ll foster a culture of growth and development. The role also includes responding to guest needs during the night and occasionally staying on-site to ensure a seamless guest experience, all while demonstrating calm professionalism, even in high-pressure situations.
If you’re passionate about food and hospitality, have a talent for leadership, and love creating unforgettable guest experiences, we think you’ll fit right inn.
General Manager - Live In employer: The Inn Collection Group Careers
Contact Detail:
The Inn Collection Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Live In
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Research the local area, particularly Newton under Roseberry and its attractions. Being knowledgeable about the region can help you connect with guests and demonstrate your commitment to providing exceptional experiences.
✨Tip Number 4
Prepare to discuss your experience with budgeting and financial management, especially regarding P&L accounts. Showing that you can effectively manage costs while maintaining high service standards will be crucial for this role.
We think you need these skills to ace General Manager - Live In
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Focus on your leadership skills, ability to handle pressure, and any specific achievements in previous roles that align with the responsibilities of a General Manager.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and hospitality. Mention how your values align with those of The Inn Collection Group, and provide examples of how you've created exceptional guest experiences in the past.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how you inspire and motivate teams. Include specific examples of how you've built a supportive environment and fostered growth among your team members.
Highlight Financial Acumen: Since the role involves budgeting and cost control, be sure to mention your experience with P&L accounts and labour planning. Provide examples of how you've successfully managed budgets in previous positions.
How to prepare for a job interview at The Inn Collection Group Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's core values.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in past positions.
✨Understand Financial Management
Familiarise yourself with key financial concepts such as P&L accounts and budgeting. Be ready to discuss how you've managed costs and driven profitability in previous roles, as this is crucial for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle high-pressure situations. Think of examples where you've successfully managed multiple priorities while ensuring guest satisfaction, and be ready to share these stories.
