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- Tasks: Manage daily operations of a fish and chip shop and ice cream parlour, ensuring top-notch service.
- Company: Join The Inn Collection Group, a multi-award-winning pub company in stunning locations across the North.
- Benefits: Enjoy paid breaks, birthday holidays, 50% off food, and discounted stays at our inns.
- Why this job: Be part of a team that values respect and customer focus while making people happy.
- Qualifications: Previous leadership experience in food retail and strong interpersonal skills are essential.
- Other info: Opportunity to work in a beautiful coastal location with a vibrant atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.
You’ll Fit Right Inn
We are excited to announce the search for a Food Retail Unit Manager to oversee both Oswin’s Fish and Chip Shop and Cones Ice Cream Parlour. Working closely with the site General Manager and Head Chef, the Food Retail Unit Manager will ensure smooth operations across both units, ensuring excellent customer service, exceptional food standards and efficient productivity.
A successful candidate will have previous leadership experience (preferably in a takeaway or fish and chip shop), have a strong food background, be able to maintain brand standards, and possess strong interpersonal skills to work effectively with both senior management and team members. You’ll be ultimately responsible for the day-to-day management of both units, including, but not limited to; managing team members, managing shifts, constructing rotas, stock control, placing orders, food prep (including fish cutting & making ice cream), monitoring quality and consistency, recruitment, training and development, and driving sales. You'll also have strict food safety standards, handle daily compliance checks, manage social media, and open/close the units, including cashing up.
If you’re hardworking, eager to learn, and have a passion for delivering great food and service, we think you’ll fit right inn.
Food Retail Unit Manager employer: The Inn Collection Group Careers
Contact Detail:
The Inn Collection Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Retail Unit Manager
✨Tip Number 1
Familiarise yourself with the Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with their mission.
✨Tip Number 2
Highlight any previous experience in food retail or management, especially in takeaway settings like fish and chip shops. Be ready to discuss specific examples of how you've successfully managed teams and maintained high food standards.
✨Tip Number 3
Prepare to showcase your interpersonal skills by thinking of scenarios where you've effectively communicated with both team members and management. This role requires strong collaboration, so be ready to share how you've fostered teamwork in past positions.
✨Tip Number 4
Research the local area and the specific offerings of Oswin’s Fish and Chip Shop and Cones Ice Cream Parlour. Being knowledgeable about the menu and the customer base will demonstrate your genuine interest in the role and the business.
We think you need these skills to ace Food Retail Unit Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Food Retail Unit Manager position. Tailor your application to highlight relevant experience in leadership, food management, and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous leadership roles, particularly in food retail or similar environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage teams and maintain high food standards.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and how your values align with those of The Inn Collection Group. Provide specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: Make sure to emphasise skills that are crucial for the role, such as stock control, food safety compliance, and team management. Mention any experience you have with social media management, as this is also part of the job responsibilities.
How to prepare for a job interview at The Inn Collection Group Careers
✨Know the Company Values
Before your interview, make sure you understand the core values of the Inn Collection Group. They prioritise respect, customer focus, warmth, and honesty. Be prepared to discuss how you embody these values in your previous roles.
✨Showcase Your Leadership Experience
As a Food Retail Unit Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully managed a team, handled conflicts, or improved operations. This will demonstrate your capability to lead effectively.
✨Highlight Your Food Safety Knowledge
Given the importance of food safety in this role, be ready to discuss your knowledge of food safety standards and compliance checks. Share any relevant certifications or training you've completed that relate to food handling and safety.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in managing both the fish and chip shop and ice cream parlour, and how you would address them to ensure smooth operations.
