At a Glance
- Tasks: Support the General Manager in daily operations and lead a welcoming team.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations.
- Benefits: Enjoy paid breaks, 50% off food, and £1 stays during off-peak months.
- Why this job: Be part of a team that values respect, warmth, and making people happy.
- Qualifications: Experience in food and hospitality with strong customer service skills required.
- Other info: Colleague accommodation available; explore beautiful Lake District trails.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Ambleside Inn is set against a backdrop of breath-taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature's tranquillity and with easy access to some of the area’s most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn… This role encourages our assistant managers to lead, mentor, and create impactful results for the team.
Assistant Manager - Live In employer: The Inn Collection Group Careers
Contact Detail:
The Inn Collection Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Live In
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's ethos.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in previous roles. Highlighting your ability to inspire and motivate others will resonate well with the hiring team looking for an Assistant Manager.
✨Tip Number 3
Research the local area and the unique offerings of the Ambleside Inn. Being knowledgeable about the location and its attractions can demonstrate your commitment to creating a welcoming environment for guests and your enthusiasm for the role.
✨Tip Number 4
Engage with current employees or read reviews about working at The Inn Collection Group. This insight can help you understand the company culture better and prepare you to discuss how you can contribute positively to the team.
We think you need these skills to ace Assistant Manager - Live In
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at The Inn Collection Group. Familiarise yourself with their core values and how they translate into daily operations.
Tailor Your CV: Highlight your relevant experience in hospitality and management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to create a welcoming environment and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the hospitality industry. Mention why you want to work for The Inn Collection Group specifically and how you align with their values.
Showcase Your Team Leadership Skills: In your application, provide examples of how you've successfully led a team in the past. Discuss your approach to mentoring and motivating staff, as well as how you handle challenges in a fast-paced environment.
How to prepare for a job interview at The Inn Collection Group Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create a welcoming atmosphere for guests, as this aligns with the company's core values.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to foster a positive and collaborative environment, which is crucial for this role.
✨Know the Company Values
Familiarise yourself with the Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Prepare for Operational Questions
Expect questions about managing daily operations, handling stocktake, and liaising with chefs and suppliers. Brush up on your knowledge of operational tasks in a pub setting, and be ready to discuss how you would handle various scenarios.