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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Why this job: Be part of a team that values warmth, respect, and making people happy.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
- Other info: Opportunity for career growth with our Lead-Inn development programme.
The predicted salary is between 30000 - 42000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi‑award winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.
Responsibilities
- Oversee daily duties and manage shift operations in a busy, fast‑paced environment.
- Lead a team to deliver company standards and foster a positive, collaborative atmosphere.
- Conduct administrative tasks, including stocktake, ordering, and accounts management.
- Coordinate with Chefs, Management, and Suppliers.
- Handle guest responses and be available for occasional sleepovers.
Qualifications
- Strong background in food and hospitality.
- Passion for customer service and ability to inspire and motivate a team.
- Hands‑on and approachable leadership style.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Its not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Watch Terry’s video to learn more about our management roles. https://careers.inncollectiongroup.com/join-inn
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Assistant Manager employer: The Inn Collection Group Careers
Contact Detail:
The Inn Collection Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's ethos.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in previous roles. Highlighting your ability to inspire and motivate others will resonate well with the hiring team looking for an Assistant Manager.
✨Tip Number 3
Research the local area of Lytham St Annes and be prepared to discuss how you can enhance the guest experience based on your knowledge of the community. This shows your commitment to making the Inn feel like a home away from home.
✨Tip Number 4
Engage with current employees or read reviews about The Inn Collection Group to gain insights into the company culture. Being able to reference this information in your conversations can demonstrate your genuine interest in becoming part of their award-winning team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with The Inn Collection Group's core values of respect, customer focus, warmth, and honesty. Reflect these values in your application to show that you align with their mission of Making People Happy.
Tailor Your CV: Highlight your relevant experience in hospitality and food service. Emphasise any leadership roles or team management experience, as well as your ability to create a welcoming environment for guests.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your approach to leading a team. Use specific examples from your past experiences to demonstrate how you can contribute to the Inn's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Inn Collection Group Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the company's core value of making people happy.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, highlighting your hands-on approach and ability to foster a positive atmosphere.
✨Know the Company Values
Familiarise yourself with the Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Prepare for Operational Questions
Expect questions about managing daily operations, stocktaking, and liaising with chefs and suppliers. Brush up on your knowledge of these areas and be prepared to discuss how you would handle various scenarios in a busy pub environment.
