At a Glance
- Tasks: Lead a vibrant team and ensure our pub feels like home for guests.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food and stays, and extra holiday for your birthday.
- Other info: Opportunities for career growth and recognition as a top employer.
- Why this job: Be part of a fun, fast-paced environment where you can inspire others.
- Qualifications: Experience in food and hospitality with a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
What makes the perfect pub? Great ales, delicious food, a welcoming atmosphere, and a warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs-with-rooms company located across the North of England and Wales. We deliver exceptional hospitality by living our core values of respect, customer focus, warmth and honesty, all with the goal of making people happy.
About the Role
As an Assistant Manager you will support the General Manager in ensuring that our Inn feels like a home away from home for our guests. You will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.
Responsibilities
- Oversee daily duties, lead the team to deliver company standards, and manage the Inn’s day‑to‑day operations.
- Lead shift operations in a busy, fast‑paced environment.
- Conduct administrative tasks, including stocktake, ordering, and accounts management.
- Liaise with chefs, senior management, and suppliers.
- Be available for occasional sleepovers and guest responses.
- Foster a positive and collaborative atmosphere by leading by example.
Qualifications
- Strong background in food and hospitality.
- Passion for customer service.
- Ability to inspire and motivate a team.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Paid breaks for rest and recharge.
- 50% off food at any of our Inns.
- £1 stay at any of our Inns during January, February, and March.
- One‑third off room bookings all year round.
- £50 spontaneous trip away for same‑day bookings.
- 15% off bed and breakfast for loved ones.
- 24/7 confidential support via the Employee Assistance Programme.
- Tronc tips for staff.
- Participation in the Give‑inn‑Back scheme.
- Recognition as the Best Pub Employer at the Publican Awards.
We are an equal opportunity employer and value diversity.
Assistant Manager in Cockermouth employer: The-Inn-Collection-Group-3
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With a strong commitment to employee development through the Lead-Inn programme, generous benefits like paid breaks, discounts on food and stays, and recognition as the Best Pub Employer, we create a supportive environment where team members can thrive and feel valued in their roles across our welcoming pubs in the North of England and Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cockermouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Inn Collection Group's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and showcase your customer service passion during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about the team dynamics or how they celebrate successes. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Inn Collection Group. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Cockermouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your customer service skills and how you create a welcoming atmosphere for guests.
Tailor Your Application:Make sure to customise your application to reflect the values of The Inn Collection Group. Mention how you embody respect, warmth, and honesty in your work, and how these traits can contribute to our team.
Highlight Team Leadership Skills:As an Assistant Manager, you'll be leading a team, so don’t forget to showcase your leadership experience. Talk about times when you've inspired or motivated others, and how you foster a positive environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The Inn Collection Group!
How to prepare for a job interview at The-Inn-Collection-Group-3
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values, what makes them unique in the hospitality industry, and their approach to customer service. This knowledge will help you align your answers with their expectations and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate a team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you fostered a positive atmosphere and ensured everyone was working towards common goals.
✨Demonstrate Your Passion for Hospitality
Make sure to convey your enthusiasm for the food and hospitality sector during the interview. Share stories about your experiences in similar roles and how they shaped your passion for delivering exceptional service. This will resonate well with the interviewers who value warmth and customer focus.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their expectations for the Assistant Manager position or how they support staff development. This shows that you're serious about the role and eager to contribute to their team.
