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- Tasks: Keep guest rooms and public areas sparkling clean and welcoming.
- Company: Join a friendly hotel team dedicated to excellent service.
- Benefits: Competitive pay, flexible shifts, and a supportive work environment.
- Why this job: Make guests feel at home while developing your customer service skills.
- Qualifications: Great communication skills and a keen eye for detail.
- Other info: Permanent position with opportunities for growth in the hospitality industry.
Cleaning and tidying guest rooms and public areas.
Responsibilities
- Thoroughly clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring high standards of hygiene. Bed making: strip dirty linens and make beds according to hotel standards.
- Linen and towel replacement: change and replenish bed linens and towels as needed. Amenity restocking: restock and maintain toiletries, drinking glasses, notepads, and other guest amenities.
- Waste removal: empty trash bins and dispose of waste correctly. Room preparation: prepare rooms between guest stays, a process known as \”turning over\” rooms.
- Maintenance reporting: report any damages, broken appliances, light bulbs, or other maintenance issues to the appropriate department. Inventory management: organize and stock the housekeeping cart with cleaning supplies and amenities.
- Guest service: respond to guest requests for extra items like towels or pillows in a timely and courteous manner.
- Protocol compliance: adhere to all hotel policies, safety regulations, and health and sanitation standards. Guest privacy: respect guest privacy and \”do not disturb\” signs. Lost property: follow procedures for handling lost and found items.
- General cleaning: clean and tidy hallways, lobbies, elevators, and other common areas. Floor care: vacuum carpets, sweep, and mop floors. Surface polishing: dust and polish furniture, light fixtures, and other surfaces.
Skills and Qualifications
- Strong customer service and communication skills to interact with guests and staff, flexibility to work various shifts.
- Attention to detail, time management skills.
Salary: Under 18 ÂŁ7.55, 18-20 ÂŁ10.00, 21 & over ÂŁ12.21 per hour. Contract type: Permanent. Weekly hours: 16. Location: Castledawson. Worktime: To be confirmed. Closing date: 07 Nov 2025.
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Housekeeper employer: The Inn Castledawson
Contact Detail:
The Inn Castledawson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the place. Familiarise yourself with their values and standards, especially around cleanliness and guest service. This will help you show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a housekeeper, you'll need to interact with guests and staff. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle requests smoothly.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained high standards in previous roles. Whether it's cleaning or any other task, demonstrating your meticulous nature can really set you apart.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen on joining us at StudySmarter, which is always a bonus in the eyes of employers!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Cleaning Skills: When you’re writing your application, make sure to highlight any previous experience you have in cleaning or housekeeping. We love to see attention to detail and a strong work ethic, so don’t be shy about sharing your successes!
Be Personable: Since this role involves interacting with guests, it’s important to showcase your customer service skills. Use friendly language and share examples of how you’ve gone above and beyond for guests or customers in the past.
Follow the Job Description: Make sure to tailor your application to the specific responsibilities listed in the job description. We want to see that you understand what the role entails and that you’re ready to tackle tasks like room preparation and waste removal.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our team at StudySmarter!
How to prepare for a job interview at The Inn Castledawson
✨Know Your Cleaning Standards
Familiarise yourself with the specific cleaning and hygiene standards expected in the hospitality industry. Be ready to discuss how you ensure high standards of cleanliness and what techniques you use to maintain them.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to respond to guest requests promptly and courteously, as this is crucial for a housekeeper.
✨Demonstrate Attention to Detail
During the interview, mention specific instances where your attention to detail made a difference. Whether it’s about making beds perfectly or ensuring all amenities are stocked, showing that you care about the little things can set you apart.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, like how you would handle a situation where a guest requests extra towels while you're busy. Practice your responses to demonstrate your time management and flexibility.