Front of House Team Member

Front of House Team Member

Saint Andrews Full-Time No home office possible
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The Inn at Kingsbarns

At a Glance

  • Tasks: Be the face of our Inn, serving guests and creating a welcoming atmosphere.
  • Company: Join a vibrant team at The Inn at Kingsbarns in beautiful Fife.
  • Benefits: Enjoy competitive pay, employee discounts, and free on-site parking.
  • Why this job: Make memorable experiences for guests while working in a dynamic environment.
  • Qualifications: Experience in hospitality is a plus; passion for service is essential.
  • Other info: Flexible hours available, with opportunities for both full-time and part-time roles.

Overview

The Inn at Kingsbarns is centrally located in the beautiful village of Kingsbarns on the East Neuk of Fife ( 6 miles from St Andrews ) The Inn currently offers 6 bedrooms, a sixteen seat restaurant, outdoor garden seating and a small bar.

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the face of our establishment, providing exceptional guest services and ensuring a welcoming atmosphere. Your responsibilities will encompass various aspects of hospitality, including serving food and beverages, managing guest interactions, and maintaining cleanliness and organisation within the front of house area.

Responsibilities

  • Greet guests warmly upon arrival and provide excellent customer service throughout their visit.
  • Take orders accurately and efficiently while demonstrating knowledge of the menu offerings.
  • Serve food and beverages in accordance with food safety standards and presentation guidelines.
  • Handle cash transactions and perform basic math calculations for billing purposes.
  • Upsell menu items to enhance the dining experience and increase sales.
  • Collaborate with kitchen staff to ensure timely service and address any guest concerns promptly.
  • Maintain a clean and organised front of house area, including dining tables, service stations, and restrooms.
  • Manage time effectively to ensure all tasks are completed efficiently during busy periods.

Qualifications

  • Previous experience in a restaurant or hospitality environment is desirable.
  • Strong understanding of food safety practices and culinary standards.
  • Excellent time management skills with the ability to work under pressure in a fast-paced setting.
  • Basic math skills for handling transactions accurately.
  • Experience in serving or guest services is an advantage.
  • A passion for providing outstanding hospitality and creating memorable experiences for guests.
  • Ability to work collaboratively as part of a team while also being self-motivated when required. If you are passionate about delivering exceptional service in a dynamic environment, we would love to hear from you

Job Types: Full-time, Part-time, Permanent

Pay: £12.50 per hour

Expected hours: 8 – 35 per week

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

Front of House Team Member employer: The Inn at Kingsbarns

The Inn at Kingsbarns is an exceptional employer, offering a vibrant work culture in the picturesque village of Kingsbarns. With a focus on employee growth and development, we provide opportunities for team members to enhance their hospitality skills while enjoying benefits such as a company pension, employee discounts, and free on-site parking. Join us to be part of a dedicated team that values outstanding service and creates memorable experiences for our guests.
The Inn at Kingsbarns

Contact Detail:

The Inn at Kingsbarns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Get to know the venue! Before your interview, pop by The Inn at Kingsbarns and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.

✨Tip Number 2

Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play with friends or family to nail down your greeting and service style.

✨Tip Number 3

Show off your passion for hospitality! During your interview, share stories about times you've gone above and beyond for customers. This will highlight your dedication to creating memorable experiences.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Inn at Kingsbarns!

We think you need these skills to ace Front of House Team Member

Customer Service
Food Safety Practices
Time Management
Basic Math Skills
Upselling Techniques
Collaboration
Attention to Cleanliness
Self-Motivation
Ability to Work Under Pressure
Hospitality Knowledge
Guest Interaction Skills
Organisational Skills
Communication Skills
Experience in Hospitality

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.

Tailor Your Experience: Make sure to highlight any relevant experience you have in the hospitality industry. We love seeing how your past roles have prepared you for being a Front of House Team Member at The Inn at Kingsbarns.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at The Inn at Kingsbarns

✨Know the Menu Inside Out

Familiarise yourself with the menu before the interview. Being able to discuss the dishes, ingredients, and any specials will show your enthusiasm and readiness to engage with guests.

✨Practice Your Customer Service Skills

Think of scenarios you might encounter while working front of house. Practise how you would greet guests, handle complaints, or upsell items. This will help you demonstrate your customer service skills during the interview.

✨Show Your Team Spirit

Since collaboration is key in this role, be prepared to share examples of how you've worked well in a team before. Highlighting your ability to support colleagues and contribute positively to the work environment will impress the interviewers.

✨Time Management is Key

Be ready to discuss how you manage your time effectively, especially during busy periods. Share specific examples from past experiences where you successfully juggled multiple tasks without compromising on service quality.

Front of House Team Member
The Inn at Kingsbarns
Location: Saint Andrews
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