Housekeeper in Malton

JOB DESCRIPTION & PERSON SPECIFICATION

• Title: Housekeeper




• Working hours: 30 hours per week Monday to Friday 1.30pm-8.00pm (30 minute break).




• Location: Jack Berry House, Malton, Yorkshire




• Reporting to: Centre Manager and JF Northern Representative




• Responsible for: N/A

Overall purpose of the role:

To service public areas, gym, hydro-pool, treatment rooms, respite bedrooms, respite kitchen, lounge and dining area and assist with laundry duties. To work flexibly and assist the Centre Manager with the day-today operational duties of the facility, including opening and closing procedures / setting alarms and to provide temporary cover, as required.

Principle duties and responsibilities:

• To maintain the agreed standard of cleanliness and hygiene throughout the site observing all infection control measures.




• To replace consumable items in the kitchenette and respite areas as required, strictly observing health and safety laws.




• To report any faults to equipment/premises to the Centre Manager.




• To report damaged or stained carpet/upholstery/soft furnishings to the Centre Manager.




• To report lost property/valuable property found.




• To carry out general laundry duties including arranging collection and delivery of laundry.
  Operating laundry equipment, including washer, dryer and iron.




• To have an awareness of the importance of all statutory and standards compliance (CQC) that the IJF work within and to recognise the impact housekeeping has with regards to that compliance.




• To maintain records and assessments associated with housekeeping duties such as COSHH assessments. Legionella testing to include including monthly de-scaling of showers and checking water temperatures as required and recording as recognised within the Housekeeper’s role and responsibilities




• To observe all fire, health and safety/COSHH regulations and promote good safety habits. Have a full awareness of all fire and evacuation procedures.




• To maintain cleaning records and supervise other cleaning staff.




• To maintain and assist with all security. i.e keys, stock, equipment, fixtures, fittings and premises




• To cover associated housekeeping duties and assisting with hospitality events as required.




• To maintain a high standard of personal hygiene with special attention to hands, hair care and appearance.




• To ensure a high standard of customer care. Reporting problems or complaints to the Centre Manager.




• To carry out other duties outside the normal daily/weekly routine, but within the scope of the position.

Essential skills / requirements for this role:

• Proven ability to maintain high standards of cleanliness and hygiene.




• Strong attention to detail and organisational skills.




• Ability to work efficiently and manage multiple tasks.




• Good communication skills and a professional attitude.




• Reliable, trustworthy, and respectful of confidentiality.




• Knowledge of health and safety procedures related to housekeeping.




• Physically capable of carrying out housekeeping duties.




• Ability to work flexibly to meet business needs.

Desirable skills / requirements for this role:

• Knowledge of the horse racing industry or comparable professional sporting sectors.




• Previous experience in a housekeeping or cleaning role.




• Good customer service skills and a friendly, professional manner.




• Experience with laundry and linen management.




• Experience operating commercial cleaning equipment.

This Job Description & Person Specification is by no means definitive and may be adjusted to reflect the needs of the service.