At a Glance
- Tasks: Lead exciting integrated campaigns and digital projects for well-known brands.
- Company: Join a large, independent creative agency with a collaborative culture.
- Benefits: Enjoy hybrid working, strong benefits, and a people-first environment.
- Other info: We value diversity and encourage applicants from all backgrounds.
- Why this job: Be part of a dynamic team shaping creative outputs across various sectors.
- Qualifications: Experience in account handling and integrated campaigns is essential.
The predicted salary is between 45000 - 55000 £ per year.
We’re working with a large, independent creative agency known for smart, culturally aware and integrated work - plus a genuinely collaborative team. They’re looking for a Senior Account Manager to join a growing customer engagement division, supporting on everything from social and online video through to CRM, digital campaigns and customer journey projects. Clients are well known, forward thinking brands in the lifestyle, retail, charity sectors.
This is a broad role suited to someone who enjoys variety, likes being close to the creative process and is comfortable spinning multiple plates across fast‑moving accounts.
The role:
- Leading day‑to‑day delivery across integrated campaigns and digital projects
- Managing timelines, budgets and workflows across internal teams
- Working closely with strategy, creative and production to shape strong creative output
- Building trusted relationships with clients across a range of sectors
- Supporting campaign development across social, CRM, content, web and multi‑channel activity
- Helping drive projects from briefing through to delivery
Looking for:
- Strong agency‑side account handling experience at SAM level
- Integrated campaign experience across digital and customer engagement channels
- Confident managing multiple stakeholders and workstreams simultaneously
- Commercially aware, proactive and solutions‑focused
- Comfortable in a collaborative, less hierarchical agency environment
- Someone curious, organised and creatively engaged rather than purely process‑led
- Experience across CRM, customer engagement, social, content or digitally‑led campaigns is key.
Hybrid working, strong benefits and a genuinely people‑first culture. We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio‑economic background.
Senior CRM & Integrated Campaign Lead (Hybrid) employer: The Industry Club
Join a large, independent creative agency that champions a genuinely collaborative culture and prioritises employee well-being. As a Senior CRM & Integrated Campaign Lead, you'll thrive in a dynamic environment that offers hybrid working, strong benefits, and ample opportunities for professional growth while working with renowned brands in the lifestyle and retail sectors. This role not only allows you to engage closely with the creative process but also fosters a diverse and inclusive workplace where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM & Integrated Campaign Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior CRM & Integrated Campaign Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past projects and how you've successfully managed integrated campaigns. Bring examples that highlight your creativity and ability to juggle multiple tasks.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Stay curious and engaged! During interviews, ask insightful questions about their creative processes and client relationships. This shows you're not just looking for any job, but that you're genuinely interested in contributing to their team.
We think you need these skills to ace Senior CRM & Integrated Campaign Lead (Hybrid)
Some tips for your application 🫡
Show Your Creative Side:When you're writing your application, let your personality shine through! We want to see how you think creatively and how you can bring that flair to the role. Don't be afraid to share examples of your past work that highlight your innovative approach.
Tailor Your Application:Make sure to customise your application for this specific role. Highlight your experience in integrated campaigns and customer engagement channels, as these are key for us. Show us how your skills align with what we're looking for!
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your relevant experience and achievements at a glance.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Industry Club
✨Know Your Campaigns
Before the interview, dive deep into the agency's recent campaigns. Familiarise yourself with their style and approach, especially in CRM and integrated campaigns. This will not only show your genuine interest but also help you discuss how your experience aligns with their work.
✨Showcase Your Multi-Tasking Skills
Given the fast-paced nature of the role, be ready to share examples of how you've successfully managed multiple projects or stakeholders at once. Use specific instances where you balanced timelines and budgets while delivering creative outputs.
✨Emphasise Collaboration
This agency values a collaborative environment, so highlight your experience working closely with creative teams and clients. Share stories that demonstrate your ability to build trusted relationships and drive projects from briefing to delivery.
✨Be Solutions-Focused
Prepare to discuss challenges you've faced in previous roles and how you approached them. Show that you're proactive and commercially aware by sharing examples of how you’ve turned obstacles into opportunities for growth or improvement.
