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- Tasks: Lead customer experience strategies and manage CRM initiatives for top clients.
- Company: A leading creative studio in Greater London with a vibrant culture.
- Benefits: Attractive salary, flexible hours, and opportunities for professional growth.
- Why this job: Shape customer journeys and drive impactful projects in a creative environment.
- Qualifications: Proven experience in CX and CRM management, with strong leadership skills.
- Other info: Join a dynamic team and elevate your career in a fast-paced industry.
The predicted salary is between 43200 - 72000 £ per year.
A leading creative studio in Greater London is seeking a Senior CX & CRM Lead — Account Director.
Senior CX & CRM Lead — Account Director in London employer: The Industry Club
Contact Detail:
The Industry Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CX & CRM Lead — Account Director in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company inside out and think about how your experience aligns with their needs. We want you to shine and show them why you’re the perfect fit for the Senior CX & CRM Lead role.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your achievements in customer experience and CRM. We believe that demonstrating your impact can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that dream job, so let’s make it happen together!
We think you need these skills to ace Senior CX & CRM Lead — Account Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CX & CRM Lead role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your passion for customer experience and CRM, and don’t forget to mention why you’re excited about joining our creative studio.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you've made an impact in previous positions. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at The Industry Club
✨Know Your Stuff
Before the interview, dive deep into the company’s projects and values. Familiarise yourself with their recent campaigns and how they approach customer experience and CRM. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your achievements in CX and CRM. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your value clearly and effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s future direction, team dynamics, and how they measure success in CX and CRM. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. Authenticity can set you apart from other candidates. Share your passion for customer experience and how you envision contributing to the team’s success.
