At a Glance
- Tasks: Welcome guests, manage bookings, and ensure smooth service at Chutney Mary.
- Company: Join MW Eat, a collection of award-winning restaurants in central London.
- Benefits: Enjoy restaurant discounts, vouchers, and full training opportunities.
- Other info: Full-time role with 35 hours per week; UK residency and work rights needed.
- Why this job: Be part of a multicultural team and kickstart your hospitality career in a renowned restaurant.
- Qualifications: 1-2 years in a high-end restaurant and excellent English communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a Hospitality Receptionist to join our team at Chutney Mary Restaurant.
About Us
MW Eat is a unique collection of award-winning restaurants, spanning both fine dining restaurants and brasserie restaurants - widely regarded as among the best of their type. The fine dining restaurants are Chutney Mary, Veeraswamy and Amaya. The brasserie restaurants consist of the Masala Zone group. All are situated in central London.
We pay great attention to training and personal development. Our commitment to a multicultural team, including 20 different nationalities and around 500 staff, is ongoing in the pursuit of training to the highest standards. Chutney Mary has been cooking regional Indian cuisine, from Goa and Kolkata to Mumbai and Peshawar, since the 1990s. This makes it a true pioneer not just in Indian food in London, but in the city's restaurant culture as a whole. The restaurant offers supple, luxurious, and generous hospitality, allied to a deep understanding of not just India's cuisines, but of what different diners, from day to day and decade to decade, want when experiencing them.
The Role
The main purpose of the role will be to assist the restaurant team by ensuring the smooth running of service, greeting the guests and answering all queries. Full-time 35 hours per week.
Key Responsibilities
- Deal with enquiries in a polite and professional manner
- Answer calls correctly and efficiently
- Meeting and greeting customers and visitors
- Efficient allocation of seating arrangement
- Administration Duties: Update, modify and maintain the booking system
- Inputting information and data by adhering to data protection policies
- General ad-hoc duties when required
Key Requirements
- Approximately 1-2 years of experience in a high-end restaurant is preferable
- Excellent communication skills, and total fluency in English are essential
- Ability to prioritise and work to deadlines
- Computer literate with the ability to input data accurately
- Full on-job training and development opportunities
- Excellent company benefits, including restaurant vouchers and discounts
If you're an enthusiastic, hardworking individual looking for a role with career development, this is your starting point. If this sounds like your next challenge, please apply for the vacancy with a full CV. You will need to be a resident of the UK, have the right to work in the UK and be able to provide contact details for two professional referees.
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Restaurant Receptionist in London employer: The India Collection
The India Collection is an exceptional employer, offering a vibrant work culture in the heart of London’s culinary scene. With a commitment to employee growth through on-the-job training and generous benefits like 28 days' holiday and free staff meals, we foster a supportive environment where teamwork thrives. Join us in our Michelin-starred kitchen and be part of a team that values positivity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Receptionist in London
✨Tip Number 1
Familiarise yourself with the restaurant's menu and service style. Understanding the unique offerings of Chutney Mary will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Being able to greet guests warmly and handle inquiries efficiently is crucial, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Network within the hospitality industry. Attend local events or join online forums where you can connect with current employees or others in similar roles. This could provide valuable insights and potentially a referral.
✨Tip Number 4
Showcase your adaptability and willingness to learn during any interactions. Highlighting your ability to thrive in a multicultural environment will resonate well with the values of MW Eat and their commitment to training.
We think you need these skills to ace Restaurant Receptionist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in high-end restaurants. Emphasise your communication skills and any specific roles that involved customer interaction or administration duties.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the restaurant industry. Mention why you are drawn to Chutney Mary and how your background aligns with their commitment to excellent hospitality.
Highlight Relevant Skills:In your application, clearly outline your computer literacy and data management skills, as these are crucial for maintaining the booking system and handling enquiries efficiently.
Provide Professional References:Include contact details for two professional referees who can vouch for your experience and work ethic in a restaurant setting. Make sure to inform them beforehand so they are prepared to provide a reference.
How to prepare for a job interview at The India Collection
✨Know the Restaurant's Background
Familiarise yourself with Chutney Mary's history and its unique offerings. Understanding the restaurant's cuisine and ethos will help you connect better during the interview.
✨Demonstrate Excellent Communication Skills
As a receptionist, communication is key. Practice clear and polite responses to common questions, and be ready to showcase your fluency in English during the interview.
✨Showcase Your Experience
Highlight your previous experience in high-end restaurants. Be prepared to discuss specific situations where you successfully managed customer queries or handled busy service periods.
✨Prepare for Role-Specific Questions
Anticipate questions related to seating arrangements, booking systems, and handling enquiries. Think of examples from your past roles that demonstrate your ability to manage these tasks efficiently.
