At a Glance
- Tasks: Lead and grow flagship accounts, manage client relationships, and oversee high-profile campaigns.
- Company: MA+Group, a culture-led creative agency at the forefront of luxury brand storytelling.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Mentor a talented team and drive operational excellence in a fast-paced setting.
- Why this job: Join a leading agency and make an impact on globally significant cultural events.
- Qualifications: 10+ years in senior client services with experience in advertising and managing global accounts.
The predicted salary is between 63000 - 77000 £ per year.
Location: London
Company: MA+Group
Position: Full-Time
About MA+Group
MA+Group is a culture-led creative agency operating at the intersection of social, entertainment, and luxury brand storytelling. We deliver high-impact social campaigns, ATL hero moments, and cultural activations around globally significant tentpole events (e.g. Met Gala, Grammys, Oscars, Fashion Weeks). We are entering a significant growth phase and are seeking a senior client services leader to manage one of our largest global accounts and help scale the agency's operational rigor.
The Role
We are looking for a Senior Business Director to lead and grow our flagship account. This is a substantial, multi-workstream business spanning social, ATL hero campaigns, and high-profile cultural activations.
This role will:
- Lead day-to-day senior client relationships (primarily Head of Brand-level clients)
- Manage and mentor a team of 4 Account Leads
- Drive account growth, retention, and operational excellence
- Report directly to the agency leadership
This is a highly visible leadership position requiring strategic thinking, precision execution, and commercial acumen.
Key Responsibilities
Client Leadership
- Own senior client relationships at Head of Brand level
- Act as a trusted strategic partner, not just a delivery lead
- Confidently lead QBRs, campaign presentations, and high-stakes conversations
- Manage complex stakeholder environments across global markets
Account & Commercial Growth
- Identify organic growth opportunities within the JW account
- Drive upsell and cross-functional expansion across Social, ATL, and experiential
- Own forecasting, scope management, and margin control
- Maintain strong client retention and satisfaction
Campaign & Activation Oversight
- Oversee integrated campaigns across:
- Social-first content ecosystems
- ATL hero campaigns
- Luxury culture activations (Met Gala, Grammys, etc.)
- Ensure excellence in delivery, timeline management, and budget control
- Maintain extremely high attention to detail
Team Leadership & Operations
- Lead, mentor, and scale a team of 4 Account Leads
- Implement and refine processes to support agency growth
- Improve workflow efficiencies across cross-functional teams
- Foster a culture of accountability and high standards
Ideal Profile
- 10+ years' experience in senior client services roles within advertising, creative, social, or integrated agencies
- Proven experience managing large, global brand accounts
- Direct experience working with Head of Brand and CMO-level stakeholders
- Strong background across: Social-first campaigns, ATL hero creative and luxury cultural brand activations
- Experience leading multiple teams and complex workstreams simultaneously
- Commercially savvy with strong financial oversight capability
- Highly detail-oriented with strong operational discipline
- Based in New York or London (required)
Senior Business Director in London employer: The Independents
MA+Group is an exceptional employer that thrives on creativity and cultural impact, making it an ideal place for professionals seeking to lead in the dynamic world of brand storytelling. With a strong focus on employee growth, we offer mentorship opportunities and a collaborative work culture that encourages innovation and excellence. Located in London, our agency provides a vibrant environment where you can engage with high-profile clients and contribute to globally significant campaigns, all while being part of a team that values accountability and high standards.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Director in London
✨Show Your Creative Side
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✨Attend Industry Events
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We think you need these skills to ace Senior Business Director in London
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Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit The Independents. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
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Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of The Independents:Show us that you’ve done your homework! In your application, briefly mention what you admire about The Independents’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at The Independents
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✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
