The Independent is seeking a Head of Customer Retention to lead the strategy for maximizing subscriber engagement and reducing churn. You will develop data-driven initiatives that optimize customer journeys and enhance loyalty. Ideal candidates will have experience in retention marketing within digital media and a proven ability to utilize data to improve customer experiences.
This role involves collaboration across teams to drive sustainable growth while advocating for the brand's values and maintaining a high standard of communication with stakeholders.
#J-18808-Ljbffr
