At a Glance
- Tasks: Provide top-notch security and support for staff, students, and visitors at Epsom College.
- Company: Epsom College, a prestigious institution dedicated to student safety and well-being.
- Benefits: Gain valuable experience, develop communication skills, and work in a supportive environment.
- Other info: Flexible role with opportunities for personal growth and training in safety protocols.
- Why this job: Be the frontline hero ensuring safety and security while engaging with a vibrant community.
- Qualifications: Strong communication skills and a proactive attitude towards security and customer service.
The predicted salary is between 24000 - 28000 £ per year.
The function of this position is to provide a high quality and efficient duty porter service within the Estates department of the College. The role will be front facing dealing with security, visitors, staff & pupils and include the lock up and securing of the college at the end of the school day. The job will involve direct liaison with all College staff and an emphasis on excellent communication and customer services skills as well as the ability to deal with unexpected occurrences in an efficient and professional manner. This role involves lone working in the evenings across a large college site. This may not be suitable for everyone.
Main Duties
- To carry out any daily duties as requested by the Security & Fire Manager or designate.
- To be familiar with the college’s week's events calendar to appreciate what events are happening and where these events are taking place to ensure effective communications throughout.
- To conduct checks of the College site perimeter to include barriers, pedestrian gates and the perimeter fences to ensure the site is secure.
- To assist with access onto the site with the use of a Duty Security phone and deal with enquiries via any site entry requests via intercom.
- To ensure that all tasks within your area of responsibility are completed to the required standard.
- To ensure that all areas on the lock up procedure are secured at the end of the school day, setting alarms as required, report any areas of noncompliance by completing a checklist and raising any faults/incidents via the Every system (training will be provided).
- To be aware of the security requirements and the implications of strangers on campus, be prepared to challenge individuals.
- To use technology as supplied by the College.
- To be fully conversant with the Emergency procedures and the Evacuation Plan and how to implement them when required.
- Have an understanding of fire alarm panels and assist with dealing with any activations ensuring the relevant staff are notified.
- Report any security breaches and compile security reports as necessary.
- To assist with any on-site deliveries and post as directed by the Security & Fire Manager.
- To be of smart appearance and appropriately dressed in the uniform provided.
- To be aware of responsibilities under the Health and Safety at Work etc. Act 1974.
- To undertake duties in accordance with safeguarding procedures and protocols.
- To adhere to relevant regulations, i.e. Fire Safety, Manual Handling etc.
- To attend all mandatory and relevant training as required.
- Deal with any lost property or unattended items as per college policy.
- To adopt a flexible approach to the role and undertake any other reasonable task as requested, i.e. internal/external events and car parking.
Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment including regular training attendance.
Security/ Duty Porter employer: The Independent Schools Council
Epsom College is an exceptional employer that prioritises the safety and well-being of its staff and students, offering a supportive work environment where communication and teamwork are highly valued. With a strong commitment to professional development, employees have access to regular training opportunities, ensuring they are well-equipped to handle the dynamic nature of their roles. The college's picturesque location provides a unique backdrop for meaningful work, making it an attractive place for those seeking a rewarding career in security and customer service.
Contact Details:
The Independent Schools Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security/ Duty Porter
✨Tip Number 1
Get to know the college's events calendar inside out! This will not only help you communicate effectively with staff and visitors but also show that you're proactive and genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since you'll be front-facing, being able to handle enquiries and unexpected situations with confidence is key. Role-play scenarios with friends or family to get comfortable!
✨Tip Number 3
Familiarise yourself with security protocols and emergency procedures. Knowing how to react in various situations will not only boost your confidence but also demonstrate your commitment to safety and professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Security/ Duty Porter
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about dealing with people, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with visitors, staff, and pupils, so share examples of your past experiences where you’ve nailed customer service!
Be Prepared for Lone Working:This position involves working alone in the evenings, so it’s important to mention your ability to handle responsibilities independently. Let us know if you have experience in similar situations and how you managed unexpected occurrences like a pro!
Know Your Stuff About Security:Familiarise yourself with basic security protocols and procedures. In your application, we’d love to see that you understand the importance of site security and how you would approach challenges, especially when it comes to ensuring safety on campus.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Epsom College!
How to prepare for a job interview at The Independent Schools Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security/Duty Porter. Familiarise yourself with the college's events calendar and security protocols. This will help you demonstrate your readiness to handle the role effectively.
✨Show Off Your Communication Skills
Since this role involves dealing with staff, pupils, and visitors, practice your communication skills. Think of examples where you've successfully handled inquiries or resolved issues. Being able to articulate your thoughts clearly will impress the interviewers.
✨Prepare for Unexpected Situations
The job requires dealing with unexpected occurrences, so be ready to discuss how you would handle various scenarios. Think about past experiences where you had to think on your feet and remain calm under pressure. This will show that you're capable of managing the demands of the role.
✨Dress the Part
First impressions matter! Make sure you arrive in smart attire, reflecting the professional image expected of a Duty Porter. This shows respect for the position and the college, and it sets a positive tone for the interview.
