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- Tasks: Manage the busy reception area and assist with bus supervision on Mondays.
- Company: Join a vibrant school community dedicated to supporting students and families.
- Benefits: Part-time hours, term time only, with a supportive team environment.
- Why this job: Be the friendly face of the school and make a difference in students' lives.
- Qualifications: 3 years of office experience and excellent communication skills required.
- Other info: Flexible role with opportunities to grow within the education sector.
The predicted salary is between 20000 - 30000 £ per year.
Reporting to the Office Manager, this role is an integral part of the School Office team. Our School Office provides a very busy reception service dealing with a wide variety of enquiries from parents, pupils, colleagues and other internal/external customers. The successful candidate will be responsible for the day-to-day management of the reception area and will act as the first point of contact for all enquiries via the telephone and face-to-face. On a Monday from 2.30 pm-4.30 pm this role covers the duty of the Bus Supervisor. This is a team role, and the successful candidate should be willing to work as part of a team and exercise a degree of flexibility as and when required. The role is part-time, term time, Monday, 8.30 am-4.30 pm (with 1 hour unpaid lunch break), Tuesday-Friday, 8.30 am-1.30 pm, 25 hours per week on a fixed-term contract until June 2027.
Responsibilities:
- Screening and directing telephone calls, taking messages and ensuring calls are picked up in a timely manner and callers are transferred to the relevant person.
- Provide ad-hoc admin support to our office team, eg assist with photocopying and any other admin tasks which may arise within the Print Room and School Office.
- Meeting, greeting, signing in parents, Governors, visitors, and Contractors to the school.
- Monitor visitor access to the building and issue visitor passes.
- Interacting with pupils regarding any issues that may arise.
- Updating our attendance database with pupil attendance.
- Liaising with colleagues regarding pupil attendance ensuring all information is recorded accurately.
- Accepting deliveries and informing the relevant colleague.
- Any other ad hoc administrative/project related task as directed by the Line Manager.
Qualifications:
Candidates should have a minimum of 3 years office-based experience, be well presented and have confident communication skills with a professional approach and the ability to provide great customer service. Previous experience working within an education environment is preferred but this is not essential.
School Office Receptionist/Bus Supervisor employer: The Independent Schools Council
Contact Detail:
The Independent Schools Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Office Receptionist/Bus Supervisor
✨Tip Number 1
First things first, make sure you know the school inside out! Familiarise yourself with their values and what they stand for. This way, when you get to the interview, you can show them that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with parents, pupils, and staff, we recommend doing some mock interviews with friends or family. Get comfortable with answering questions about your experience and how you handle different situations.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're professional and keen on the role, which can set you apart from other candidates.
✨Tip Number 4
Lastly, apply through our website! We’ve got loads of resources to help you prepare and land that job. Plus, it’s the best way to ensure your application gets seen by the right people. So, what are you waiting for? Get applying!
We think you need these skills to ace School Office Receptionist/Bus Supervisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3 years of office-based experience in your application. We want to see how your past roles have prepared you for the busy reception service and customer interactions you'll be handling.
Be Personable: Since you'll be the first point of contact for parents, pupils, and visitors, let your personality shine through! Use a friendly tone in your written application to show us that you can provide great customer service.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific responsibilities and skills mentioned in the job description. We love seeing candidates who take the time to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at The Independent Schools Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a School Office Receptionist/Bus Supervisor. Familiarise yourself with the tasks mentioned in the job description, like managing the reception area and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with parents, pupils, and colleagues, be prepared to showcase your confident communication skills. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with the types of scenarios you could face.
✨Demonstrate Team Spirit
This position is all about teamwork, so be ready to discuss your experiences working collaboratively. Think of examples where you've successfully worked as part of a team, especially in busy environments. Highlight your flexibility and willingness to support your colleagues when needed.
✨Prepare for Situational Questions
Expect situational questions that assess how you'd handle specific scenarios, like dealing with a difficult parent or managing multiple tasks at once. Prepare by thinking through potential challenges you might face in the role and how you would address them. This will show your problem-solving skills and readiness for the job.
