RSE Operations Deputy Manager

Reed’s School Enterprises manages the lettings and community use of Reed’s and Ripley Court School’s exceptional sports and leisure facilities, including tennis, swimming, and event spaces. The team also supports other commercial activities within the school, including the School Shop and Tuck Shop. We pride ourselves on providing a professional, safe, and welcoming environment for members, visitors, and hirers.

We are seeking a reliable, organised, and proactive RSE Operations Deputy Manager to support the RSE Manager and help deliver the smooth and compliant operation of Reed’s School Enterprises. This varied role covers:

• Compliance monitoring
• Health and safety
• First aid provision
• Membership administration
• Lifeguard rota coordination
• Activity setup and close-down
• Site security
• Occasional support for retail operations within the school

The role is a full-time, year-round position and some weekend and evening hours will be required. The role will report into the RSE Manager.

Main Duties and Responsibilities

• Operational Excellence: Lead the preparation, setup, and secure management of facilities for activities, events, and external hires, ensuring every detail is meticulously organised.
• Customer Engagement: Serve as a primary point of contact for members, visitors, and hirers, delivering outstanding service and building positive relationships across all interactions.
• Membership & Administration: Oversee tennis and swimming memberships, manage renewals and enquiries, and maintain accurate records with a customer-first approach.
• Compliance & Safety: Monitor safeguarding and compliance documentation for all hirers, coaches, and instructors; conduct regular health and safety inspections and risk assessments.
• First Aid & Lifeguard Coordination: Act as a designated First Aider, maintain first aid kits and records, and coordinate lifeguard rotas to ensure full coverage and up-to-date qualifications.
• Retail & Site Support: Assist in the School Shop and Tuck Shop, supporting uniform appointments, stock management, and providing cover during busy periods or staff absences.
• Site Security: Support site security operations, including opening, closing, and monitoring systems to maintain a safe environment for all users.
• Undertake such other comparable duties as the RSE Manager and Operations Director require from time to time.
• Promote and safeguard the welfare of children and young persons.

Application and Safeguarding

Interested applicants are encouraged to submit a completed application as soon as possible. The School reserves the right to interview and appoint before the closing date, should a suitable candidate present themselves. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The School may carry out online searches on shortlisted applicants, and all applicants will be required to provide details of their online profile, including social media account names/handles, as part of their application. This post is exempt from the Rehabilitation of Offenders Act 1974. The School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.