At a Glance
- Tasks: Welcome visitors, manage calls, and support weekend activities at a vibrant school.
- Company: Join Hurst, one of Britain's leading independent schools with a strong community spirit.
- Benefits: Earn £12.71 per hour, enjoy free parking, and access a pension scheme.
- Other info: Work in a dynamic environment with opportunities to grow and thrive.
- Why this job: Be the friendly face of the College and make a positive impact every Saturday.
- Qualifications: GCSEs in English and Maths, excellent communication skills, and a professional attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are seeking a friendly, professional and organised individual to join our Reception team as a Saturday Receptionist during term time. As the first point of contact for visitors and callers to the College, you will play a crucial role in creating a positive and welcoming first impression. This is a varied front‑of‑house role within a busy and vibrant school environment, where no two Saturdays are the same. Working closely with the wider College community, you will support a range of reception and administrative activities, helping to ensure the smooth running of the campus during weekends.
Key Responsibilities:
- Welcome visitors, manage sign‑in procedures and issue visitor badges in line with safeguarding requirements
- Answer and direct incoming calls and emails in a professional and courteous manner
- Ensure visitors are appropriately hosted and escorted where required
- Maintain the Visitor’s Room, ensuring it is clean, tidy and well‑stocked with refreshments
- Book taxis for pupils and visitors as required
- Act as a central point of contact for College events and weekend activities
- Support pupils as needed, including escorting them to Houses
- Assist with general reception and administrative tasks to support the smooth running of the College
About You:
- Educated to GCSE level (or equivalent), including English and Maths (Grade 4 or above)
- Excellent communication and interpersonal skills, with a confident telephone manner
- Friendly, approachable and professional at all times
- Well organised with strong attention to detail
- Able to work independently as well as part of a team
- Confident using Microsoft Office, particularly Outlook, Word and Excel
- Flexible and able to remain calm under pressure in a busy environment
Previous experience in a similar role and familiarity with systems such as iSams or PASS would be advantageous.
Working Hours: Saturdays during term time only 9.00am – 2.00pm
Salary and Benefits: £12.71 per hour, Free on‑site parking, Membership of the College’s contributory pension scheme.
Hurstpierpoint College is committed to safeguarding and promoting the welfare of children. The successful applicant will be required to undergo appropriate pre‑employment checks, including references and an enhanced Disclosure and Barring Service (DBS) check.
Saturday Receptionist in Hurstpierpoint employer: The Independent Schools Council
Hurst Hurst is a leading independent school that offers a vibrant and supportive environment for both pupils and staff, making it an excellent employer for those seeking meaningful work. With a strong sense of community, a rich co-curricular programme, and opportunities for personal growth, employees are encouraged to thrive in a dynamic setting. Located in a beautiful rural area yet conveniently close to Brighton & Hove and London, the College provides a unique work-life balance, complemented by benefits such as free on-site parking and a contributory pension scheme.
Contact Details:
The Independent Schools Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Receptionist in Hurstpierpoint
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Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
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We think you need these skills to ace Saturday Receptionist in Hurstpierpoint
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Independent Schools Council.
Get Familiar with Our Brand:Before applying, take some time to learn about The Independent Schools Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Independent Schools Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Independent Schools Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Independent Schools Council will surely appreciate.
