At a Glance
- Tasks: Provide 1st and 2nd line desktop support for staff and students.
- Company: Join Whitgift, a leading independent school with a vibrant community.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Dynamic role in a beautiful parkland setting with great transport links.
- Why this job: Make a difference in an educational setting while enhancing your tech skills.
- Qualifications: Strong knowledge of Microsoft 365, Azure Active Directory, and excellent customer service skills.
The predicted salary is between 30000 - 35892 £ per year.
2-year Fixed term, Full-time, Full year contract
Salary: The salary range for the post will be at Point 18 – Point 22 on the John Whitgift Foundation Support Staff Salary Scale. The full-time salary will be between £31,872 gross pay per annum at (Point 18) to £35,842 gross pay per annum at (Point 22) dependent on qualifications and experience.
We are seeking to appoint a Desktop Support Engineer who will provide 1st and 2nd line desktop support for staff and students across Whitgift. A successful candidate will have strong working knowledge of but not limited to; Azure Active Directory, Microsoft 365, Microsoft Office, SharePoint Online and Windows 11, along with excellent customer service skills, organisation and problem-solving skills and the ability to work with people of all ages within an educational setting.
Whitgift is a leading independent day and boarding school for boys, with approximately 1500 pupils including over one hundred boarding pupils and flexi boarding pupils. It is set in an attractive 48-acre parkland site in South Croydon enjoying excellent links to London, Surrey and the south coast.
We welcome applications from all sectors of our community as we aspire to attract staff that match the social and cultural diversity of our student intake.
We invite interested candidates to apply as soon as possible as applications will be reviewed on a daily basis, and interviews may take place at any time. This vacancy may close earlier than the stated deadline if sufficient applications are received, so early submission is encouraged.
To apply, please visit www.whitgift.co.uk/vacancies. For any queries, please telephone 02086889222 or email the Human Resources Department at SchoolHR@whitgift.co.uk.
Whitgift School (part of the John Whitgift Foundation) is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Where applicable, applicants must be willing to undergo child protection screening including checks with past employers and the Disclosure and Barring Service and online media checks. It is an offence to apply for a role at the school if you know that you are barred from regulated activity with children.
All roles within the school involve contact with children and are therefore classed as regulated activity. Child protection and safeguarding are the responsibility of everyone who works or volunteers in our school. All staff must be committed to providing a safe environment for children and supporting the school’s safeguarding ethos.
The post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are required to declare all convictions and cautions, even those that are “spent” unless they are “protected” under the DBS filtering rules, to assess suitability to work with children. Shortlisted candidates will be asked to disclose information relevant to safeguarding prior to interview.
Desktop Support Engineer employer: The Independent Schools Council
Whitgift School is an exceptional employer, offering a supportive and inclusive work environment that values diversity and fosters professional growth. Located in the picturesque 48-acre parkland of South Croydon, employees benefit from excellent transport links and a vibrant community atmosphere, making it an ideal place for those passionate about education and technology. With competitive salaries and a commitment to safeguarding, Whitgift provides meaningful opportunities for staff to make a positive impact on the lives of young people.
Contact Details:
The Independent Schools Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Independent Schools Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Independent Schools Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to The Independent Schools Council
Let's not forget to apply directly through the The Independent Schools Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Independent Schools Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Independent Schools Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Independent Schools Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
