At a Glance
- Tasks: Support students' emotional and social development in a nurturing environment.
- Company: New Hall School, committed to outstanding pastoral care and student wellbeing.
- Benefits: Term time working, excellent benefits, free lunch, and discounted sports club membership.
- Other info: Join a supportive team dedicated to student welfare and personal development.
- Why this job: Make a real difference in students' lives while fostering a positive school community.
- Qualifications: A Level education, experience in an educational setting, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
New Hall School is seeking to appoint a Student Support Manager for students in the Middle Division (Years 7–8). This role is central to the School’s outstanding pastoral provision, with a key focus on supporting the emotional and social development of students aged 11–13. Working closely with the Head of Middle Division, and the wider pastoral team, the Student Support Manager will play a vital role in ensuring the effective delivery of high-quality care, guidance, and wellbeing support. There are two Student Support Managers, who work closely together, sharing ideas and expertise. The Student Support Manager role serves as a key point of contact for students and parents, contributing to the smooth and effective running of the School’s pastoral systems, ensuring all students feel valued, and supported, while maintaining the highest standards of personal development within their relevant year groups.
Key responsibilities
- Act as the first point of contact for student and parent pastoral enquiries, ensuring a professional and timely response
- Support the Head of Middle Division in the coordination of pastoral care and student wellbeing
- Assist the Head of Middle Division with the transition of students into Year 7
- Ensure a smooth transition for new students
- Liaise with teaching staff, tutors, and boarding staff to support students and address pastoral concerns
- Assist in the organisation and administration of pastoral meetings and student voice meetings, including preparing agendas and recording actions
- Maintain accurate and up-to-date student records, including pastoral notes and communications
- Support the management of student behaviour and welfare matters, including follow-up actions and communication with parents
- Coordinate communications to students and staff regarding pastoral updates, including notices and timetable changes
- Maintain a visible presence during the School day, supporting students and promoting a positive, inclusive environment
- Attend events relevant to the role of Student Support Manager, including transition events
The successful candidate will be expected to:
- Have a clear understanding of and a commitment to Catholic education
- Care about the School’s charitable work and public benefit and help nurture the spirit of service to others
- Be educated to A Level standard (or equivalent)
- Have previous experience of working in a School or similar educational environment
- Have excellent communication, organisational, and interpersonal skills
- Demonstrate a high level of accuracy, discretion, and attention to detail
- Demonstrate the ability to build positive and professional relationships with students, parents and staff
- Have a clear understanding of the importance of promoting and safeguarding the welfare of children
- Show commitment to supporting student wellbeing and pastoral care
- Demonstrate a calm, approachable, and empathetic manner when working with young people
- Be able to manage a varied workload, prioritise effectively, and work under pressure
- Demonstrate a positive, proactive, and flexible attitude
What New Hall offers
- Term time working
- Excellent benefits & CPD
- Lunch without charge in term time
- Discounted annual membership for New Hall Sport Club
Student Support Manager in Chelmsford employer: The Independent Schools Council
New Hall School is an exceptional employer, dedicated to fostering a supportive and nurturing environment for both students and staff. With a strong commitment to professional development, the role of Student Support Manager offers opportunities for growth within a collaborative pastoral team, ensuring that every employee feels valued and empowered. Located in a vibrant educational setting, New Hall provides excellent benefits, including term-time working, complimentary lunches, and discounted sports club membership, making it an attractive place for those passionate about student wellbeing and education.
Contact Detail:
The Independent Schools Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current or former staff at New Hall School on LinkedIn or through mutual connections. A friendly chat can give us insider info about the school culture and what they really value in a Student Support Manager.
✨Tip Number 2
Prepare for the interview by thinking about real-life scenarios where you've supported students or handled pastoral issues. We want to hear your stories, so practice articulating them clearly and confidently!
✨Tip Number 3
Show your passion for student wellbeing! During the interview, share your ideas on how to enhance the emotional and social development of students. We love candidates who can think outside the box and bring fresh perspectives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Student Support Manager in Chelmsford
Some tips for your application 🫡
Show Your Passion for Pastoral Care:When writing your application, let us see your genuine enthusiasm for supporting students' emotional and social development. Share any relevant experiences that highlight your commitment to pastoral care and how you can contribute to our vibrant school community.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Student Support Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how your skills align with our needs.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points about your experience and skills stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at New Hall School.
How to prepare for a job interview at The Independent Schools Council
✨Know Your Pastoral Care
Make sure you understand the key aspects of pastoral care and student wellbeing. Familiarise yourself with New Hall School's approach to supporting students emotionally and socially, as this will show your commitment to their values.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication and interpersonal skills. Think about times when you've successfully liaised with students, parents, or staff, and be ready to discuss how you can maintain a professional and approachable presence.
✨Demonstrate Empathy and Understanding
Be prepared to discuss how you would handle sensitive situations with students. Show that you can be calm and empathetic, and share any relevant experiences where you've supported young people through challenges.
✨Highlight Your Organisational Skills
Since the role involves managing various tasks and maintaining accurate records, come equipped with examples of how you've effectively prioritised and organised your workload in previous roles. This will demonstrate your ability to thrive under pressure.
