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- Tasks: Support the sales team by managing daily activities and customer inquiries.
- Company: Join a dynamic business serving top UK brands in a fun, collaborative environment.
- Benefits: Opportunity for career growth and a supportive team culture.
- Why this job: Perfect for tech lovers eager to learn and advance in sales.
- Qualifications: 1-2 years in customer service or admin; strong organization and multitasking skills required.
- Other info: Ideal for those looking to kickstart their sales career!
Are you an experienced Sales Support professional with over 1 year of experience? Interested in joining a dynamic sales team serving the needs of top UK brands? This amazing business are looking for someone who loves helping out, is great with customers and wants to start their career in sales to work within their sales team. You will be working in a fun but-hardworking environment where everyone gets on and pulls together to get things done, you will ideally have a love of technology and desire to learn the ropes and ambition to move up within the business Things you’ll be doing * Work alongside the sales team to manage the daily activities and keep all systems up to date. * Preparation and sending of quotes. * Answering customer enquiries on the phone, through Freshdesk and across social channels * Taking orders at the Click and Collect counter * Liaising with other areas of the business to feedback on issues * Analysis and reporting. Skills we need * 1/2+ years in a customer facing or administration role. * Well organised with a great attention to detail. * Great with customers, handling all enquiries with a positive attitude and sharing valuable customer feedback with the relevant teams. * Data collecting and creating excel spreadsheets. * High degree of multi-tasking and time management capability. * Someone who can prioritise and is well organised
Sales Support Administrator employer: The Independent Recruiter Hub
Contact Detail:
The Independent Recruiter Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the tools and software commonly used in sales support, such as CRM systems and Freshdesk. This knowledge will not only help you stand out but also demonstrate your readiness to jump right into the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will highlight your ability to maintain a positive attitude under pressure.
✨Tip Number 3
Emphasize your organizational skills by discussing specific methods you use to manage multiple tasks effectively. Mention any tools or techniques that help you stay on top of your workload.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their offerings and the needs of their customers will allow you to engage more meaningfully during interviews and show your genuine interest in the role.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and administration. Emphasize any relevant skills such as organization, attention to detail, and your ability to handle multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales support and your desire to grow within the company. Mention specific experiences that demonstrate your customer service skills and your love for technology.
Showcase Relevant Skills: In your application, clearly outline your experience with data collection and Excel spreadsheets. Provide examples of how you've successfully managed customer inquiries and collaborated with teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are key for this role.
How to prepare for a job interview at The Independent Recruiter Hub
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to share examples of how you've successfully handled customer inquiries in the past. Highlight your positive attitude and ability to provide valuable feedback.
✨Demonstrate Your Organizational Skills
The job requires great attention to detail and organization. Be ready to discuss how you manage your tasks and prioritize effectively, perhaps by sharing specific tools or methods you use to stay organized.
✨Familiarize Yourself with Technology
As the company values a love for technology, make sure to mention any relevant software or tools you are comfortable with, especially if you have experience with Freshdesk or Excel. This will show your readiness to adapt to their systems.
✨Express Your Ambition
The company is looking for someone who wants to grow within the business. Share your career aspirations and how this role aligns with your goals. This will demonstrate your commitment and enthusiasm for the position.
