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- Tasks: Lead quality strategy and drive improvements in product performance and customer satisfaction.
- Company: Dynamic equipment supplier in the foodservice industry with a focus on quality.
- Benefits: High-impact leadership role with visibility and influence across the organisation.
- Why this job: Shape the future of quality and make a real difference in customer experience.
- Qualifications: Proven experience in leading Quality functions and strong leadership skills.
- Other info: Opportunity for career growth and to champion continuous improvement culture.
The predicted salary is between 36000 - 60000 £ per year.
We’re working with an equipment supplier to the foodservice industry to appoint a Head of Quality & Technical – a senior leadership role with real influence across customer, manufacturing and supplier quality. This is a pivotal position for someone who wants to shape and own the quality strategy, lead teams, and drive measurable improvements in product performance, reliability and customer satisfaction across the business.
What you’ll be doing:
- Defining and delivering the quality vision and roadmap for the organisation
- Leading, developing and mentoring the Quality & Technical teams
- Owning customer quality, including complaints management and resolution
- Setting supplier quality standards, conducting audits and driving supplier improvement
- Embedding robust CAPA processes and quality systems across the business
- Ensuring compliance with relevant ISO standards
- Reducing defects, field failures and cost of poor quality
- Supporting new product introductions (NPI) with proactive quality planning
- Partnering closely with Operations to embed quality throughout the supply chain
- Championing Lean, Kaizen and continuous improvement culture
What we’re looking for:
- Proven senior-level experience leading Quality / QHSE / Technical functions
- Strong background across customer, supplier and operational quality
- Confident leader with the ability to influence across functions
- Data-driven, structured and improvement-focused
- Experience with ISO standards and audit environments
- Manufacturing or product-led business experience preferred
- Relevant professional qualifications are desirable, not essential
Why this role?
This is a chance to step into a high-impact leadership role, with visibility at the top of the organisation and the opportunity to genuinely move the needle on quality, performance and customer satisfaction.
Interested? If you’d like a confidential conversation or more detail, drop me a message or apply directly.
Head Of Quality employer: The Independent Recruiter Hub
Contact Detail:
The Independent Recruiter Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Quality
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Quality role.
✨Tip Number 2
Prepare for interviews by researching the company’s quality standards and recent projects. We want you to show them you’re not just a fit for the role, but that you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve led teams and driven improvements in quality. We want you to demonstrate your ability to influence and inspire others during those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Of Quality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Quality role. Highlight your experience in leading quality teams and any specific achievements that align with the job description. We want to see how you can shape and own a quality strategy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership role. Share your passion for quality and how you've driven improvements in past roles. Remember, we love a good story!
Showcase Relevant Experience: When filling out your application, be sure to emphasise your experience with ISO standards and any audits you've conducted. We’re looking for someone who can hit the ground running, so make it clear how your background aligns with our needs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at The Independent Recruiter Hub
✨Know Your Quality Vision
Before the interview, make sure you have a clear understanding of what a quality vision looks like for the company. Be ready to discuss how you would define and deliver this vision, and think about examples from your past experience that demonstrate your ability to shape quality strategies.
✨Showcase Your Leadership Skills
As a Head of Quality, you'll be leading teams. Prepare to share specific instances where you've successfully developed and mentored team members. Highlight your leadership style and how it has positively impacted team performance and morale.
✨Be Data-Driven
This role requires a strong focus on data and improvement. Come prepared with examples of how you've used data to drive quality improvements in previous roles. Discuss any relevant metrics or KPIs you've implemented and the results they achieved.
✨Understand ISO Standards
Since compliance with ISO standards is crucial, brush up on your knowledge of these standards before the interview. Be ready to discuss your experience with audits and how you've ensured compliance in past roles, as well as any challenges you've faced and overcome.
