At a Glance
- Tasks: Manage complex aged debt accounts and ensure timely collections.
- Company: Join a dynamic talent brand group focused on people and innovation.
- Benefits: Competitive salary, career growth, and supportive team environment.
- Other info: Opportunity to grow your skills in a collaborative and evolving workplace.
- Why this job: Make a real impact by building relationships and driving financial success.
- Qualifications: Experience in credit control and strong relationship-building skills.
The predicted salary is between 35000 - 45000 £ per year.
Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long‑standing relationships.
Your Team
The Credit Control Team consists of 2 teams, one working direct accounts and the other working specialised accounts such as US, RPO, Definia, Bio Talent and our BV ledger. Within the team there are two team leads, one per collections team. There are a total of 7 including team leads within the team. This also includes a junior credit controller who helps with remittances, general inbox and some RPO reconciliation work.
Role Overview
The Senior Credit Controller will run the collections for complex aged debt accounts all of which have a requirement for a good level of account management alongside some RPO (MSP) accounts where at times reconciliations will be required against self‑bill invoices received. The candidate must be able to use their initiative to work towards collection targets set by working with clients and the business to ensure clients are paying to terms alongside dealing with any queries timely resulting in non‑collection of debt. The ideal candidate will have a comprehensive knowledge of all things credit control and RPO management. At times support to the team lead around ad hoc duties so potential to grow and broaden your skills and knowledge within the role.
Key Responsibilities
- Organise and manage your own ledger to meet set KPI’s
- Organise the daily workload and tasks ensuring they are executed in line with any SLA’s and business priorities.
- Delivery against set performance targets and aim to exceed KPI’s set
- Maintain strong relationships with other finance function teams
- Engage and build strong working relationships with external and internal stakeholders to resolve client disputes and non‑payment challenges
- Internal/external audit support
- Support in preparation of business debt reviews sharing feedback on aged debt
- RPO reconciliations
Skills & Experience
- Good skills within computer packages and Microsoft tools
- Initiative - able to get the best out of collections and managing the ledger set.
- Confident manner
- Ability to build ongoing relationships
- Able to adapt to change
Performance
- Delivers against set performance targets and pro‑actively aims to exceed KPI’s
- Demonstrates strong alignment with the organisations objectives and values
- Able to hold a customer centric viewpoint
- Good time management skills and is able to prioritise work to meet deadlines.
Interpersonal Skills
- Proactive, effective and clear communicator (verbally and in writing)
- Good standard of English is required
- Can form strong relationships internally and with customers
Behaviours Needed
- Delivery orientated, able to demonstrate delivery of pre‑set targets and KPI’s
- Persuasive, professional communication style able to influence business decisions
- Analytical and strong attention to detail
- Pragmatic – able to balance competing pressures and influences
- Proactive
- Able to work with staff at senior and junior levels
Senior Credit Controller employer: The IN Group
At our company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises personal growth and development. As a Senior Credit Controller, you will be part of a collaborative team that values strong relationships and encourages initiative, all while working in a vibrant location that supports both professional and personal well-being. With opportunities for skill enhancement and a commitment to exceeding performance targets, we offer a rewarding environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like The IN Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to The IN Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on The IN Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at The IN Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with The IN Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at The IN Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former The IN Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
