Night Guest Experience Porter

Night Guest Experience Porter

Full-Time 30000 - 32450 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, assist with luggage, and provide local insights for an unforgettable stay.
  • Company: Join a family-run hotel with a rich 187-year legacy in Bloomsbury, London.
  • Benefits: Enjoy a competitive salary, benefits, and the chance to work in a vibrant new hotel.
  • Other info: Work in a dynamic environment with opportunities for growth in the hospitality industry.
  • Why this job: Be the friendly face that makes every guest's experience memorable and enjoyable.
  • Qualifications: A warm personality and a passion for providing excellent customer service.

The predicted salary is between 30000 - 32450 Β£ per year.

Role: Night Guest Experience Porter at The Imperial - New Opening Hotel

40 hours - 23:00 - 07:30 (5/7 Days) Β£26,916.00 + benefits

Location: Bloomsbury, London

About Us: Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

About the Role: We're looking for a warm, proactive and guest-obsessed Night Guest Experience Porter to elevate every moment of a guest's stay. You'll be the friendly face greeting arrivals, the helpful guide answering questions, and the dependable support ensuring our lobby, driveway and guest areas run like clockwork.

What You'll Be Doing:

  • Welcome guests with genuine warmth and assist with luggage on arrival and departure
  • Escort guests to their rooms and give a quick, confident introduction to hotel facilities
  • Offer helpful local knowledge β€” from transport options to neighbourhood highlights

Night Guest Experience Porter employer: The Imperial

Imperial London Hotels is an exceptional employer, offering a unique opportunity to be part of a family-run company with a rich 187-year legacy. Located in the vibrant Bloomsbury area, employees benefit from a supportive work culture that prioritises guest experience and personal growth, alongside competitive salaries and a range of benefits. Joining our team means being part of a dynamic environment where your contributions are valued, and you can help create memorable experiences for our guests in a beautifully re-imagined hotel setting.

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Contact Details:

The Imperial Recruitment Team

We think you need these skills to ace Night Guest Experience Porter

Customer Service Skills
Warmth and Friendliness
Proactive Attitude
Communication Skills
Problem-Solving Skills
Attention to Detail
Local Knowledge