At a Glance
- Tasks: Welcome guests, assist with luggage, and provide local knowledge for an unforgettable stay.
- Company: Family-run hotel with a rich 187-year legacy in Bloomsbury, London.
- Benefits: Competitive pay, flexible hours, and a chance to be part of a new hotel opening.
- Other info: Join a dynamic team in a stylish new hotel with growth opportunities.
- Why this job: Be the friendly face that creates memorable experiences for guests in a vibrant setting.
- Qualifications: A passion for hospitality and excellent communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Location: Bloomsbury, London
About Us: Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We're looking for a warm, proactive and guest-obsessed Guest Experience Porter to elevate every moment of a guest's stay. You'll be the friendly face greeting arrivals, the helpful guide answering questions, and the dependable support ensuring our lobby, driveway and guest areas run like clockwork.
What You'll Be Doing:
- Welcome guests with genuine warmth and assist with luggage on arrival and departure
- Escort guests to their rooms and give a quick, confident introduction to hotel facilities
- Offer helpful local knowledge — from transport options to neighbourhood highlights
- Respond swiftly to guest requests, ensuring every interaction feels personal and polished
- Keep the lobby, driveway and entrance immaculate
Guest Experience Porter employer: The Imperial
Imperial London Hotels is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With a rich 187-year legacy, employees benefit from being part of a family-run business that values authenticity and community, all while working in the heart of Bloomsbury, London, where they can enjoy a dynamic environment and opportunities for personal growth in a newly re-imagined hotel setting.
