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- Tasks: Join our team as a Reservationist, ensuring guests have an amazing experience.
- Company: The Imperial Torquay is a stunning 19th Century hotel with breathtaking sea views.
- Benefits: Enjoy flexible hours, competitive pay, free meals, and discounts across our hotels.
- Why this job: Be part of a fun, supportive team in a vibrant hotel atmosphere.
- Qualifications: No experience needed; just bring your positive energy and love for teamwork!
- Other info: Apply via WhatsApp or the traditional way – we’re flexible!
The predicted salary is between 24000 - 36000 £ per year.
An opportunity to join our family where work is a pleasure.
Location: The Imperial Torquay is a magnificent 19th Century 152-bedroom Victorian four-star hotel, offering breathtaking sea views and a host of leisure facilities, making it a fun and picturesque place to work. Just a short walk from the main train station and town centre, the hotel is easily accessible for our employees. Some staff car parking is available on site, as well as free use of all the hotel's leisure facilities, including our gym and swimming pools.
Hours: Full-time or part-time – We are flexible and want work to fit your plans too, so let us know what you are looking for.
Role: As part of our team, we welcome your passion, natural warmth, and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm, and cheerful individuals who enjoy working as part of a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most is that you have a positive and engaging personality, are self-motivated, and enjoy the buzz and excitement of a busy hotel atmosphere.
Perks:
- Competitive pay – We are proud that everyone who joins our group receives a competitive rate of pay, regardless of age, plus service charge and tips on top.
- Retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – 25% off food & beverage in our hotels, plus a staff rate of £25 B&B per person across the group, with special rates for friends and family.
- Confidential helpline for support via our Employee Assistance Programme.
- Free meals when on duty.
- Opportunities for learning and development with our unique pathways.
- Opportunities for progression, including internal promotions to senior roles.
- Milestone rewards including champagne, afternoon tea, dinner, longer stays, extra days off, and personalized gifts.
About our hotels: We bring a family of hotels together under one roof, welcoming guests with warm hearts and memorable experiences. Each hotel is unique and quirky, with a focus on quality and inclusion. Our locations range from Gidleigh Park in Devon, Amberley Castle, to Abode Manchester in a historic textile factory near Piccadilly station. To see the full group, visit brownswordhotels.co.uk.
Apply now to become part of a team that works hard, plays hard, inspires, supports, and has fun!
Reservationist employer: The Imperial Torquay
Contact Detail:
The Imperial Torquay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservationist
✨Tip Number 1
Familiarise yourself with the hotel and its unique offerings. Understanding the history and charm of The Imperial Torquay will help you connect with the team and demonstrate your enthusiasm during conversations.
✨Tip Number 2
Showcase your personality! Since they value warmth and humour, think about how you can express your friendly nature in interactions, whether through WhatsApp or in person.
✨Tip Number 3
Be prepared to discuss your flexibility regarding hours. They are looking for both full-time and part-time candidates, so having a clear idea of your availability will make you stand out.
✨Tip Number 4
Engage with their social media or website to learn more about their culture and values. This knowledge can help you align your responses and show that you're genuinely interested in being part of their family.
We think you need these skills to ace Reservationist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the hotel is looking for in a Reservationist. Highlight your passion for hospitality and your ability to create a warm and welcoming atmosphere.
Tailor Your CV: Make sure your CV reflects your personality and experience relevant to the role. Emphasise any customer service experience, teamwork skills, and your ability to thrive in a busy environment.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the hotel. Mention why you want to work at The Imperial Torquay and how your values align with their family-oriented approach.
Follow Up: After submitting your application, consider sending a friendly follow-up message via WhatsApp to express your continued interest. This shows initiative and can help you stand out from other candidates.
How to prepare for a job interview at The Imperial Torquay
✨Show Your Personality
As a Reservationist, your warmth and cheerfulness are key. Make sure to let your personality shine through during the interview. Share anecdotes that highlight your friendly nature and ability to connect with others.
✨Demonstrate Team Spirit
This role is all about working as part of a team. Be prepared to discuss your previous experiences in team settings and how you contribute to a positive work environment. Highlight any instances where you helped foster camaraderie among colleagues.
✨Express Your Passion for Hospitality
The hotel industry thrives on passion for service. Convey your enthusiasm for creating memorable experiences for guests. Talk about what excites you about working in hospitality and how you can bring that energy to the team.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how they celebrate employee milestones. This demonstrates your eagerness to be part of their family.