At a Glance
- Tasks: Welcome guests, transport luggage, and create memorable experiences.
- Company: The Imperial Torquay, a stunning Victorian hotel with a vibrant culture.
- Benefits: Competitive pay, tips, discounts, free meals, and career development opportunities.
- Other info: Flexible hours, supportive environment, and unique awards for milestones.
- Why this job: Join a fun team and make guests feel special while enjoying beautiful sea views.
- Qualifications: Experience in a similar role and a friendly personality.
The predicted salary is between 20000 - 25000 € per year.
Location: The Imperial Torquay is a magnificent 19th Century 152‑bedroom Victorian four‑star hotel with breath‑taking sea views, plus a host of leisure facilities. It is a short walk from the main train station and town centre, and offers staff car parking and free use of the hotel’s gym and swimming pools. Come and join our team as a Luggage Porter and let your passion and personality shine. Our culture is important to us, and we encourage everyone to show thoughtfulness towards each other and our guests. This role would suit someone with experience working in a similar position. As a Luggage Porter you will play a key part in ensuring our guests have memorable experiences.
Key Responsibilities
- Make sure guests have a great welcome, advise on local hot spots, or just have a chat.
- Ensure luggage is carefully and safely transported to and from rooms.
- Build friendships with colleagues and foster close relationships across all teams.
- Create memorable experiences for all guests.
- Support other departments from time to time, helping each other across teams.
We value work/life balance and try to be fair with rosters. We ask for flexibility, and in return we offer flexibility.
Perks and Benefits
- Competitive pay with service charge and tips on top.
- Access to the Perkbox platform for retail and hospitality perks.
- Excellent discounts across our family of hotels – 25% off food & beverage and a special staff rate of £25 for B&B per person.
- Access to an externally run Employee Assistance Programme with a confidential helpline.
- Free meals on duty.
- Opportunity to learn and develop through unique pathways and internal promotions, including to General Manager level.
- Milestone awards such as Champagne, afternoon tea or dinner, longer hotel stays, extra days off and a unique gift.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and memorable experiences. Each hotel is unique and quirky in personality, with quality being fundamental to everything we do. We believe everyone should feel included, special and welcome. We have very unique hotels in very special locations, from the award‑winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle to our cool city centre Abode Manchester located in a historic textile factory.
Luggage Porter in Torquay employer: The Imperial Torquay - Reception
The Imperial Torquay is an exceptional employer, offering a vibrant work culture where your passion and personality can truly shine. With competitive pay, flexible working arrangements, and a commitment to employee growth through unique development pathways, you will be part of a supportive team dedicated to creating memorable experiences for our guests. Enjoy fantastic perks such as discounts across our family of hotels, free meals on duty, and milestone awards that celebrate your contributions.
Contact Detail:
The Imperial Torquay - Reception Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Luggage Porter in Torquay
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around The Imperial Torquay and soak in the atmosphere. Familiarising yourself with the place will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Show off your personality! As a Luggage Porter, you'll be the first face guests see, so let your passion for hospitality shine through. Be friendly, approachable, and ready to share a few local tips – it’ll make you stand out!
✨Tip Number 3
Network like a pro! Don’t just rely on the application process; reach out to current employees on LinkedIn or at local events. Building connections can give you insider info and might even lead to a recommendation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates about our family of hotels, making it easier for you to land that dream job.
We think you need these skills to ace Luggage Porter in Torquay
Some tips for your application 🫡
Show Your Personality:When applying for the Luggage Porter role, let your passion and personality shine through in your application. We want to see how you can bring warmth and friendliness to our guests' experiences.
Highlight Relevant Experience:If you've worked in a similar position before, make sure to highlight that experience. We value those who can hit the ground running and contribute to our team from day one.
Be Flexible:Flexibility is key in this role, so mention your willingness to adapt to different shifts and support other departments when needed. We appreciate team players who can help us create memorable experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our family of hotels!
How to prepare for a job interview at The Imperial Torquay - Reception
✨Know the Hotel Inside Out
Before your interview, take some time to research The Imperial Torquay and its unique offerings. Familiarise yourself with the hotel’s history, facilities, and local attractions. This will not only impress the interviewers but also help you answer questions about how you can enhance guests' experiences.
✨Showcase Your People Skills
As a Luggage Porter, you'll be interacting with guests regularly. During the interview, share examples of how you've built rapport with customers in previous roles. Highlight your ability to create memorable experiences through friendly conversation and thoughtful service.
✨Demonstrate Team Spirit
This role requires collaboration with various departments. Be prepared to discuss how you've worked effectively in teams before. Share specific instances where you supported colleagues or contributed to a positive team environment, as this aligns with the hotel's culture.
✨Emphasise Flexibility and Adaptability
The job calls for flexibility in working hours and responsibilities. In your interview, express your willingness to adapt to changing situations and support other departments when needed. This shows that you're a team player who values the hotel's commitment to work/life balance.
