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- Tasks: Deliver exceptional service in a vibrant rooftop restaurant, ensuring guests have a memorable experience.
- Company: Exciting new hotel opening in Bloomsbury, London, with a focus on lifestyle and hospitality.
- Benefits: 28 days holiday, training opportunities, discounts, and wellbeing support.
- Other info: Enjoy a fun work environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and grow your career in the heart of London’s hospitality scene.
- Qualifications: Some experience in hospitality and strong communication skills required.
Location: Bloomsbury, London
About Us: This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, and a workout studio, Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We’re looking for warm, energetic Waiters to support seamless service in our rooftop restaurant. You’ll help deliver an elevated yet relaxed guest experience, ensuring dishes and drinks arrive promptly and the dining space runs smoothly.
What You’ll Be Doing:
- Welcome guests with warmth and professionalism, helping set the tone for a relaxed, memorable experience.
- Run dishes and drinks, ensuring accurate presentation and timely delivery.
- Prepare the dining room before service and keep service stations immaculate throughout the shift.
- Clear and reset tables efficiently to maintain flow during busy periods.
- Support the restaurant and bar teams with smooth coordination and communication.
- Assist senior waiters by anticipating service needs.
- Uphold health, safety and hygiene standards at all times.
Who You Are:
- Some hospitality or guest-facing experience, ideally in restaurants or bars.
- Strong communication skills and CEFR B2 English level.
- Calm, organised and proactive during busy service.
- Bonus: familiarity with premium dining, contemporary food trends or POS systems.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.
Ready to Start Your Service Journey? If you’re eager to grow within hospitality and enjoy creating memorable guest moments, we’d love to hear from you.
Waiter Waitress employer: The Imperial London Hotels Ltd
Contact Detail:
The Imperial London Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Imperial and Arcus. Familiarise yourself with the vibe, menu, and what makes it special. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a waiter, try role-playing with friends or family. This will help you feel more confident when chatting with guests and your team.
✨Tip Number 3
Show off your hospitality experience! Even if it’s not from a restaurant, think about any customer service roles you’ve had. Be ready to share how you made someone’s day better – that’s what it’s all about!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for creating memorable guest experiences.
Tailor Your Application: Make sure to tailor your application specifically for the Waiter role at Arcus. Highlight any relevant experience in restaurants or bars, and mention how your skills align with our vision of providing a warm and energetic service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Imperial!
How to prepare for a job interview at The Imperial London Hotels Ltd
✨Know the Venue
Before your interview, take some time to research The Imperial and its new rooftop bar, Arcus. Familiarise yourself with their dining concepts and the type of experience they aim to provide. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Hospitality Skills
Be ready to discuss your previous experience in hospitality. Think of specific examples where you provided excellent service or handled a challenging situation. Highlight your communication skills and how you can contribute to creating a warm and memorable guest experience.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, as many hospitality positions require quick thinking and adaptability. Practice scenarios like welcoming guests or handling complaints. This will help you demonstrate your calmness and organisation under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.