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- Tasks: Join our housekeeping team to ensure guests enjoy a clean and comfortable stay.
- Company: Imperial London Hotels is a family-run business with a rich 185-year legacy.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and early pay options.
- Why this job: Be part of a supportive team in a vibrant hotel environment with clear career progression.
- Qualifications: 1 year of cleaning experience and a flexible, team-oriented attitude required.
- Other info: Work in the heart of Bloomsbury, opposite Russell Square Gardens.
We are seeking a committed and diligent Cleaner/Room Attendant to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay.
Your responsibilities will include servicing a minimum of 18 rooms, preparing trolleys, stripping and making beds, cleaning bathrooms, vacuuming, restocking supplies, and attending to reasonable guest requests such as delivering irons, linens, or pillows.
What we’re looking for:
- 1 Year of Professional Cleaning Experience, ideally as a Room Attendant/Public Area Attendant in a hotel.
- Flexibility to work various shifts: early mornings, evenings, and weekends.
- Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.
- Attention to detail.
- Team-oriented attitude.
- Basic understanding of English for team communication and safety purposes.
- Basic understanding of smartphone technology for tracking your housekeeping tasks on an app.
Desirable (Not Required but a Plus):
- Experience in housekeeping or a similar role within the hospitality sector.
- Knowledge of cleaning & bed-making techniques and materials.
What you’ll get in return:
- 28 Days Holiday pro-rata increasing with length of service up to 33 days.
- Free meals on duty.
- Uniform & dry-cleaning.
- Workplace pension scheme.
- Early Pay - Instantly access a portion of the pay you’ve already earned.
- £300 Refer a Friend Scheme.
- Employee recognition.
- Employee awards.
- Social events.
- Interest-free Season Ticket Loan / Travelcard Loan.
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability).
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets.
- Shopping discounts across several high-street brands and online retailers (via Each Person).
- Nursery Scheme via Each Person (subject to eligibility).
- Mental health first aiders support & well-being.
- Employee Assistance Programme- Supported by Hospitality Action.
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.
We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today.
Room Attendant employer: The Imperial London Hotels Ltd
Contact Detail:
The Imperial London Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning techniques and materials used in hotels. This knowledge can set you apart from other candidates, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your flexibility by being open to various shift patterns. Mentioning your willingness to work early mornings, evenings, and weekends can make you a more attractive candidate for the role.
✨Tip Number 3
Highlight your teamwork skills during any interactions. Since this role is part of a larger housekeeping team, showcasing your ability to collaborate effectively will resonate well with the hiring managers.
✨Tip Number 4
If you have experience using smartphone technology for task tracking, be sure to mention it. This shows that you are tech-savvy and can adapt to the tools used in the hotel environment.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous cleaning or housekeeping experience you have, especially if it was in a hotel setting. Mention specific tasks you've performed that align with the responsibilities listed in the job description.
Showcase Your Skills: Detail your attention to detail and team-oriented attitude in your application. Provide examples of how you've worked effectively in a team and maintained high standards in your previous roles.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Room Attendant position. Use keywords from the job description to ensure your application stands out to hiring managers.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Explain why you want to work at Imperial Hotels London Group and how you can contribute to their mission of providing excellent hospitality.
How to prepare for a job interview at The Imperial London Hotels Ltd
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, such as ensuring rooms are spotless or managing cleaning supplies effectively.
✨Demonstrate Your Team Spirit
Housekeeping is all about teamwork. Be prepared to discuss how you've worked collaboratively in previous roles, and express your enthusiasm for being part of a supportive team environment.
✨Prepare for Physical Tasks
The role involves physical work, so be ready to talk about your ability to handle repetitive tasks and lift weights up to 30lbs. Mention any relevant experience that showcases your physical capability.
✨Familiarise Yourself with Technology
Since the job requires basic smartphone skills for tracking tasks, it’s a good idea to mention any experience you have with similar technology. This shows you're adaptable and ready to embrace the tools used in the role.
