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- Tasks: Supervise housekeeping, conduct room checks, and maintain cleanliness in a fast-paced hotel environment.
- Company: Join the Imperial London Family of Hotels, a 185-year-old family-run business with exciting growth plans.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and a supportive workplace culture.
- Why this job: Be part of a dynamic team ensuring guests have an unforgettable stay in the heart of London.
- Qualifications: 1 year of supervisory experience in housekeeping, strong attention to detail, and excellent organisational skills.
- Other info: Opportunities for career advancement and ongoing training available.
Do you take pride in cleaning and creating spotless spaces? Are you detail-oriented, organised, and enjoy working in a team? Do you thrive in a fast-paced environment? If so, we’d love to hear from you! We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay.
Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.
Why Join Us?
With you already gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available to Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development. As the largest hotel in the UK, we boast over 1,600 guest rooms. Each day brings new challenges and opportunities as you assist in maintaining the cleanliness of our hotel. Whether it’s overseeing routine housekeeping or responding to urgent requests, you’ll be part of a team of 24 Housekeeping Supervisors, responsible for delivering a high standard of cleanliness.
Located between Tavistock and Russell Square Gardens in the vibrant neighbourhood of Bloomsbury, the Royal National Hotel places you right in the heart of London. The hotel features the on-site Blooms Café, known for its excellent coffee, and the fully refurbished London Pub, which serves classic British dishes and a variety of local beers. Both are open seven days a week.
What we’re looking for:
- Essential:
- 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
- Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
- Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
- Flexibility to work various shifts: early mornings, evenings, and weekends.
- Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.
- Experience in housekeeping or a similar role within the hospitality sector.
- Knowledge of cleaning & bed-making techniques and materials.
- Proficiency in Know Cross & OPERA (PMS System).
What you'll get in return:
- 28 Days Holiday pro-rata increasing with length of service up to 33 days.
- Free meals on duty.
- Uniform & dry-cleaning.
- Workplace pension scheme.
- Early Pay - Instantly access a portion of the pay you’ve already earned.
- £300 Refer a Friend Scheme.
- Employee recognition.
- Employee awards.
- Social events.
- Interest-free Season Ticket Loan / Travelcard Loan.
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability).
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets.
- Shopping discounts across several high-street brands and online retailers (via Each Person).
- Nursery Scheme via Each Person (subject to eligibility).
- Mental health first aiders support & well-being.
- Employee Assistance Programme- Supported by Hospitality Action.
About Us:
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today.
Housekeeping Supervisor employer: The Imperial London Hotels Ltd
Contact Detail:
The Imperial London Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in large-scale hotel operations. Understanding these will help you demonstrate your knowledge during the interview and show that you're ready to maintain the high standards expected at Imperial London Hotel Group.
✨Tip Number 2
Highlight your experience in managing a team effectively. Be prepared to discuss how you've successfully supervised staff, delegated tasks, and ensured that all areas are cleaned to perfection, especially during busy periods.
✨Tip Number 3
Showcase your organisational skills by discussing how you prioritise tasks in a fast-paced environment. Provide examples of how you've managed time efficiently to meet deadlines, particularly during high-occupancy times.
✨Tip Number 4
If you have experience with specific cleaning systems like Know Cross or OPERA, make sure to mention this. Familiarity with these systems can set you apart from other candidates and demonstrate your readiness to hit the ground running.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Housekeeping Supervisor. Focus on your attention to detail, organisational skills, and any specific achievements in previous roles that demonstrate your ability to maintain high standards of cleanliness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for housekeeping and your commitment to creating spotless spaces. Mention your experience in supervising large-scale operations and how you thrive in fast-paced environments, aligning your skills with the job requirements.
Highlight Relevant Skills: In your application, emphasise your strong time management and flexibility to work various shifts. Include any knowledge of cleaning techniques or systems like Know Cross & OPERA, as these are desirable traits for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor.
How to prepare for a job interview at The Imperial London Hotels Ltd
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured high standards of cleanliness and how you conducted thorough inspections.
✨Demonstrate Strong Organisational Skills
Highlight your ability to manage time effectively and prioritise tasks, especially during busy periods. Share instances where you successfully organised cleaning schedules or managed a team to meet tight deadlines.
✨Emphasise Teamwork and Leadership
Since you'll be supervising a team, it's important to convey your leadership style. Discuss how you motivate and support your team members, and provide examples of how you've resolved conflicts or improved team dynamics in the past.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of cleaning techniques and materials. Brush up on best practices in housekeeping and be ready to explain how you would handle specific scenarios, such as managing urgent requests or training new staff.
