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- Tasks: Join our team to enhance guest dining experiences and provide outstanding service.
- Company: Be part of Imperial London Hotels, a family-run company with over 185 years of history.
- Benefits: Enjoy flexible hours, free meals, discounts, and a supportive work environment.
- Why this job: Experience a fast-paced, exciting atmosphere while growing your career in hospitality.
- Qualifications: 1 year experience in food & beverage; customer service skills and a positive attitude required.
- Other info: Work in a vibrant location opposite Russell Square Gardens with a close-knit team.
Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we’d love to hear from you! We’re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London.
As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests.
Why Join Us?
This is a great opportunity to enhance your experience in food & beverage operations; we provide a structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager to F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You’ll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal—fast-paced, exciting, and full of energy!
What we’re looking for:
- 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending, ideally in hotels or similar environment
- A natural flair for customer service and a passion for food & beverage
- Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
- Team-oriented attitude
- Positive and caring personality
- Professional proficiency in English
Desirable (not essential but a plus!):
- Experience in the hospitality sector
- Proficiency in multiple languages
- Knowledge of Micros (POS System)
What’s in it for you?
- 28 Days Holiday pro-rata increasing with length of service up to 33 days
- Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25
- Free meals on duty
- Uniform & dry-cleaning
- Workplace pension scheme
- £300 Refer a Friend Scheme
- Employee recognition
- Employee awards
- Social events
- Interest-free Season Ticket Loan / Travelcard Loan
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
- Early Pay - Instantly access a portion of the pay you’ve already earned
- Shopping discounts across several high-street brands and online retailers (via Each Person)
- Nursery Scheme via Each Person (subject to eligibility)
- Mental health first aiders support & well-being
- Employee Assistance Programme- Supported by Hospitality Action
You can explore additional benefits here: About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today.
Food & Beverage Assistant (Zero Hour) employer: The Imperial London Hotels Ltd
Contact Detail:
The Imperial London Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant (Zero Hour)
✨Tip Number 1
Familiarise yourself with the Holiday Inn Bloomsbury Hotel and its offerings. Understanding the menu, the atmosphere, and the unique features of the hotel will help you engage confidently with guests and demonstrate your passion for enhancing their dining experience.
✨Tip Number 2
Network with current employees or those in similar roles within the hospitality sector. They can provide valuable insights into the work culture and expectations at the hotel, which can help you tailor your approach during interviews.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with the hotel staff or during the application process. A warm and welcoming attitude can make a lasting impression and highlight your suitability for the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working varied hours, demonstrating your willingness to adapt to the hotel's needs can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Assistant (Zero Hour)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage sector. Emphasise any roles where you provided customer service, worked in a team, or handled food and drink preparation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing guest experiences. Mention specific examples from your past roles that demonstrate your customer service skills and ability to thrive in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as proficiency in English, teamwork, flexibility with shifts, and any experience with POS systems like Micros.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Holiday Inn Bloomsbury. Mention what attracts you to their team and how you can contribute to creating memorable guest experiences.
How to prepare for a job interview at The Imperial London Hotels Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for enhancing the guest dining experience. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
Since the role requires working varied shifts, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience in fast-paced environments that required flexibility.
✨Familiarise Yourself with the Menu and Services
Before the interview, take some time to research the hotel’s food and beverage offerings. Being knowledgeable about their menu can help you stand out and show your genuine interest in the position.
✨Emphasise Teamwork Skills
As a Food & Beverage Assistant, you'll be part of a close-knit team. Be ready to share examples of how you've successfully worked in teams before, showcasing your ability to collaborate and support your colleagues.
