At a Glance
- Tasks: Support service in restaurants and bars, ensuring warm hospitality and guest satisfaction.
- Company: Exciting new hotel opening in Bloomsbury, London with a vibrant atmosphere.
- Benefits: 28 days holiday, training opportunities, discounts, and wellbeing support.
- Other info: Great career growth potential in a lively environment.
- Why this job: Join a dynamic team and be part of a brand-new lifestyle hotel experience.
- Qualifications: Customer-focused with strong communication skills and adaptability.
Location: Bloomsbury, London
About Us: This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. ‘Project A’ is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We’re looking for friendly, adaptable Food & Beverage Assistants to support service across restaurants and bars. You’ll help deliver warm, efficient hospitality while supporting a dynamic team.
What You’ll Be Doing:
- Take orders, serve food and drinks, and support guest needs.
- Prepare beverages, light food items and pastries.
- Clear and clean service areas and assist with events setup.
- Handle cash and operate tills accurately.
Who You Are:
- Customer-focused with good face-to-face service skills.
- Confident communicator with good spoken English.
- Flexible, reliable and comfortable in busy environments.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.
Ready to Get Stuck In? If you enjoy variety, teamwork and great service, we’d love to meet you.
F&B Assistant employer: The Imperial London Hotels Ltd
At The Imperial, we pride ourselves on creating a vibrant and supportive work environment in the heart of Bloomsbury, London. As a new lifestyle hotel, we offer our F&B Assistants not only competitive benefits like 28 days holiday and extensive training opportunities but also a chance to be part of an exciting opening team that values adaptability and customer service. Join us for a rewarding career where your contributions are recognised and celebrated, all while enjoying discounts across our dining venues and local attractions.
Contact Detail:
The Imperial London Hotels Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Imperial and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be interacting with guests all day. Brush up on your communication skills and think of a few examples where you've provided excellent service in the past. This will show us you're ready to deliver that warm hospitality we’re looking for.
✨Tip Number 3
Be flexible and adaptable! We love team members who can handle busy environments with ease. During your interview, share experiences where you’ve successfully juggled multiple tasks or adapted to changing situations. It’ll show us you’re the right fit for our dynamic team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining The Imperial family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry.
Tailor Your Application:Make sure to tailor your application to the F&B Assistant role. Highlight any relevant experience you have in food and beverage service, and mention how your skills align with what we’re looking for.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at The Imperial.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Imperial London Hotels Ltd
✨Know the Venue
Before your interview, take some time to research The Imperial and its dining venues. Familiarise yourself with their menu offerings and the overall vibe of the hotel. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. Be ready to discuss how you can contribute to creating a warm and welcoming atmosphere for guests.
✨Demonstrate Flexibility
The role requires adaptability in a busy environment. Think of instances where you had to adjust quickly to changes or manage multiple tasks at once. Highlighting your ability to stay calm under pressure will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Food & Beverage Assistant. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
