Imperial London Hotels Limited is seeking a customer-focused Central Reservations Executive to join our Central Reservations team in Bloomsbury, London. The role is hybrid, with 4 days in the office and 1 day WFH, and focuses on guiding guests from around the world to book with us.
You will manage reservations via phone, email and online channels, upsell rooms and packages, and work closely with hotel teams to ensure a seamless guest journey.
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London Hybrid Reservations Executive – Guest Experience employer: The Imperial London Hotels Limited
At The Imperial, a new lifestyle hotel in the heart of Bloomsbury, London, we pride ourselves on our family-run ethos and a legacy of 187 years dedicated to authentic guest experiences. As a Guest Experience Porter, you will be part of a warm and proactive team that values personal connections and attention to detail, with ample opportunities for growth through our ILH Training Academy. Enjoy a supportive work culture with competitive benefits, including generous holiday allowances, discounts, and wellbeing support, making us an excellent employer for those passionate about hospitality.
Contact Details:
The Imperial London Hotels Limited Recruitment Team
