Role:
Housekeeping Supervisor at The Imperial London Hotel
Hours:
40 (5 Days out of 7 days weekly rota)
Location:
Bloomsbury, London
About Us
Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we opened the doors to our fully re-imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About The Role
We're looking for an organised, detail-driven Housekeeping Supervisor to uphold impeccable cleanliness and service standards across our hotel. You'll lead the team in delivering rooms and public areas that exceed guest expectations every time.
What You'll Be Doing
- Supervise daily cleaning of rooms, bathrooms, corridors and public areas to brand standards.
- Coordinate room allocations and handovers with Reception and Night Porters.
- Maintain tidy storerooms, organised trolleys and correct stock levels.
- Ensure guest rooms are fully prepared and checked prior to arrival.
- Manage guest laundry, lost property and guest requests efficiently.
- Support new starters through training and induction.
- Log and report maintenance issues promptly.
Who You Are
- Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
- Strong organisation, time-management and communication skills.
- High attention to detail and commitment to service quality.
What's In It For You
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
Ready to Make an Impact?
If you thrive in a hands-on engineering role and enjoy problem-solving, we'd love to hear from you!
#J-18808-Ljbffr
Housekeeping Supervisor employer: The Imperial London Hotels Limited
At The Imperial, a new lifestyle hotel in the heart of Bloomsbury, London, we pride ourselves on our family-run ethos and a legacy of 187 years dedicated to authentic guest experiences. As a Guest Experience Porter, you will be part of a warm and proactive team that values personal connections and attention to detail, with ample opportunities for growth through our ILH Training Academy. Enjoy a supportive work culture with competitive benefits, including generous holiday allowances, discounts, and wellbeing support, making us an excellent employer for those passionate about hospitality.
Contact Details:
The Imperial London Hotels Limited Recruitment Team
