The Imperial London Hotels Limited is recruiting an Assistant Front Office Manager for Bedford Hotel in London. You will support the Front Office Manager to deliver exceptional guest experiences across front desk and related services, ensuring smooth check-in/out and service quality.
You will lead, coach and develop front office hosts, manage shifts, handle guest escalations promptly, and work closely with revenue and reservations teams to optimise occupancy and guest satisfaction.
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Front Office Leader: Guest Experience & Team Growth in City of Westminster employer: The Imperial London Hotels Limited
At The Imperial, a new lifestyle hotel in the heart of Bloomsbury, London, we pride ourselves on our family-run ethos and a legacy of 187 years dedicated to authentic guest experiences. As a Guest Experience Porter, you will be part of a warm and proactive team that values personal connections and attention to detail, with ample opportunities for growth through our ILH Training Academy. Enjoy a supportive work culture with competitive benefits, including generous holiday allowances, discounts, and wellbeing support, making us an excellent employer for those passionate about hospitality.
Contact Details:
The Imperial London Hotels Limited Recruitment Team
